Shared Inbox Service Front Has Added WhatsApp Integration
Daniel Johnson — September 6, 2019 — Tech
References: frontapp & techcrunch
Front is a shared inbox startup that has recently added WhatsApp support to its platform. The WhatsApp integration is now live on the platform, and it was added to the platform for those who also use WhatsApp Business. Messages from WhatsApp will appear much like other messages on Front. Users can also discuss with coworkers while accessing a WhatsApp conversation. After discussions with coworkers users can then hit reply when ready to continue the conversation.
The shared inbox startup has also added integration with CRMs including Salesforce, Pipedrive as well as HubSpot. Additionally Front has already added integration with text messaging onto its platform. All of the different features available on the platform are combined with a shared inbox, working together to provide a simple business-focused interface.
Image Credit: Front
The shared inbox startup has also added integration with CRMs including Salesforce, Pipedrive as well as HubSpot. Additionally Front has already added integration with text messaging onto its platform. All of the different features available on the platform are combined with a shared inbox, working together to provide a simple business-focused interface.
Image Credit: Front
Trend Themes
1. Shared Inbox Services - Opportunity for disruptive innovation in developing more comprehensive and user-friendly shared inbox tools, integrating multiple messaging platforms and providing seamless collaboration features.
2. Messaging Platform Integration - Opportunity to disrupt the market by developing messaging platforms that seamlessly integrate with popular CRMs like Salesforce, Pipedrive, and HubSpot.
3. Business-focused Interface - Chance to disrupt the industry by creating intuitive and user-friendly interfaces that prioritize business needs and enhance productivity in the workspace.
Industry Implications
1. Shared Inbox Services - Opportunity for businesses to provide more efficient communication and collaboration tools for teams across various industries such as customer service, marketing, and project management.
2. CRM Integration Services - Opportunity for companies to offer CRM integration services that enhance customer communication and engagement for businesses in sectors like sales, e-commerce, and client relationship management.
3. Productivity Software - Opportunity for productivity software companies to create business-focused interfaces that streamline workflows and improve efficiency in industries ranging from startups to large enterprises.
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