Business Consumer Insights

Trend - Financial technology companies are disrupting traditional payroll systems by offering earned wage access services, allowing employees to access their accrued wages before scheduled payday. This innovation is increasingly being offered as an employee benefit by organizations seeking to provide greater financial flexibility to their workforce.

Insight - Financial stress and rigid payment schedules can create significant challenges for workers who need access to their earned income between pay periods. As the gig economy and financial technology evolve, consumers increasingly expect greater flexibility and immediacy in their financial transactions. This shift is driving demand for services that provide more control over when and how employees can access their earned wages, reflecting a broader cultural movement toward personalized, on-demand financial solutions that better align with modern lifestyles and needs.

Trend - AI companies are creating photography-mimicking tools that generate professional product photos for eCommerce and marketing materials. These photos are positioned as more affordable options to professional photography, without compromising on quality or quantity.

Insight - Newer startups, particularly those with minimal funding, often search for ways to cut operation costs wherever possible. One area that is particularly expensive for most startups is advertising, with everything from strategizing to reachouts to generating marketing materials costing a large sum. In order to cut-down on some of these costs, startups are seeking AI-powered tools that automate and streamline these processes. AI companies are responding with marketing photo generating tools.

Trend - Brands are investing in full-size innovation centres that focus on improving sustainability efforts. Often in collaboration with adjacent brands, the goal of these centres is to push the industry forward in both resource and energy efficiency to combat climate change.

Insight - As the public becomes more aware of the damaging nature of manufacturing companies, brands across numerous industries, such as energy production, apparel, and more, are facing ever-increasing pressure to reduce carbon emissions. This pressure, combined with eco-focused government policies and NGO campaigns targeting destructive manufacturing, are leading to brands investing in sustainable innovation centres at a large scale.

Trend - Researchers from universities and construction-focused startups are developing new methods or materials for 3D printing in the architectural space. This is leading to brick, wood, and glass solutions for customizable, scalable home home construction with a reduced environmental impact.

Insight - While home construction companies have become quick and efficient at building homes at-scale, particularly when the homes share similar designs, these companies often receive backlash due to the environmental impact of the large gas-powered construction vehicles, the excess materials, and the damage caused to the surrounding area. This has caused companies to invest in solutions for more eco-friendly options that do not compromise on scalability or customization, leading to 3D printed solutions.

Trend - Popular soda brands are collaborating with other brands in the restaurant, CPG, and drinking spaces to create co-branded products. These collaborative products blend the iconic flavors and brand recognition of both products for the mutual benefit of both companies.

Insight - While there is a large variety of options when shopping for food, many consumers in the Western World fall into habits, sticking to brands and products that they are familiar with. This is due to the consumers not wanting to take risks, caused by either minimal free time, or simply because they want to continue with the safe option. To appeal to these consumers, brands across the food industry are releasing collaborative products that lend the credibility of both brands to the product.

Trend - Brands in the more designer end of the tech spectrum are releasing products with stretchable and malleable displays. These use AMOLED technology and are built in such a way that they can be twisted and bent without breaking or stopping the image from being displayed.

Insight - Businesses and startups with more niche product ideas often run into barriers when trying to bring a concept product to reality. These barriers can include cost, scale, or simply the feasibility of the product in general. Many such products in the technology space are limited due to physical limitations regarding battery sizes or screen sizes, amongst other potential issues. In order to address these concerns, designer tech brands are creating malleable displays for unique product ideas.

Trend - Retailers across various industries, such as home and garden, crafts, and even electronics are launching with an emphases on DIY projects. By focusing on DIY, these retailers mainly provide base components rather than prebuilt items, often leading to significantly lower prices than competitors.

Insight - Many consumers prioritize saving money over saving time. When shopping for furniture, for example, consumers opt to buy more affordable DIY furniture rather than more expensive pre-built options. These priorities are now extending to other industries, with consumers in adjacent spaces opting for more engaging DIY solutions in search of both a hobby and a method of saving money. In order to appeal to these consumers in a broader sense, specialized retailers with a focus on DIY are opening.

Trend - Retailers and grocers are testing fully automated locations to lower costs. By saving on the many complications associated with labor, these retailers are able to offer reduced prices for the benefit of the consumer. These often begin as solo test locations before expanding based on demand.

Insight - Lower-income consumers are the most affected by the continued rise in grocery prices year-over-year. However, even middle class consumers are feeling a notable impact to their finances caused by rising prices. In turn, retailers are facing leftover stock, particularly in the produce and perishables sections, leading to brands investing in ways to bring costs down for consumers. One such way is through the use of AI-based employee-free store locations.

Trend - Food & beverage brands are creating drinks designed to alleviate stress. This is achieved by swapping out stressing ingredients, such as processed sugars and caffeine, with stress-relieving alternatives, such as magnesium and lion's mane, generating healthier energy for consumers.

Insight - It is clear that many adults in the western world live high-stress lives. Between balancing work with personal lives while trying to maintain personal health, time is stretched thin. However, many adults are unaware of how impactful a diet is on both their mental and physical health, with sugars and processed goods raising heartrates and causing increased average stress levels. In order to help regulate the stresses and sleep schedules of these adults, brands are offering de-stressing beverages.

Trend - Cookbook stores now operate as community-centric “third spaces” to help consumers bond over the culinary arts through events like cooking classes and book signings. This speaks to a deepening interest in food as more than sustenance; it is now a means of social engagement and personal expression.

Insight - Many consumers face challenges finding spaces to build friendships and meaningful connections outside their professional and digital networks. Transforming cookbook stores into collaborative hubs creates a welcoming, offline environment where food enthusiasts can connect and share their love of the culinary arts in an intimate space. Businesses that tap into the demand for community can foster lasting loyalty by creating spaces where consumers feel free to express their authentic selves.