Consumer
Insights

Trend - While CBD-infused bath bombs have long been popular, cannabis brands are now releasing bath bombs infused with THC. This adds a minor 'body high' psychoactive element to the calming nature of CBD bath bombs, enhancing overall relaxation. These also offer benefits to skin, hair, and nail health.

Insight - As cannabis products become legal in more states and countries, consumer interest and willingness to engage with such products grows in turn. While some adults still avoid using these products, those who do consume cannabis-related products do so for a variety of reasons including anti-inflammatory benefits, relaxation, improvements to skin health, or stress-relieving properties. Brands are now releasing THC-infused products with minimal psychoactive properties to offer these benefits.

Trend - Retailers are deploying in-store kiosks powered by artificial intelligence (AI). These AI kiosks interpret and make recommendations for consumers interacting with them, thus streamlining the retail process. The advent of AI kiosks also reduces the required staff and, thus, costs for retailers.

Insight - Smart technologies are arguably the largest contributor to the ever-increasing number of retailers with seamless, stress-free in-store experiences. Consumers who shop in-stores enjoy the benefits of assistance from employees, as well as the ability to demo items that they may not have known about prior to entering the store. To further improve these experiences for consumers, brands are launching smart kiosks that use AI to assist, make recommendations to, and process payments from, consumers.

Trend - As GLP-1 gains popularity in the western world as a weight management solution, brands are launching apps and services designed to support the GLP-1 community. These apps offer support through social forums, fitness and diet planning, and enable direct connections to healthcare providers if needed.

Insight - The number of adult consumers in North America and Europe that use GLP-1 supplements continues to grow at a rapid rate each month. These consumers are drawn to GLP-1 for its easy-to-use, ingestible format and its high efficacy rate. However, some GLP-1 users become complacent, relying on the supplement instead of balancing it with a healthy lifestyle, while others run into unforeseen medical side effects. Businesses are now launching apps and websites to support the needs of GLP-1 users.

Trend - Brands are creating passive pop-ups, such as billboards or signposts, that beget consumers to engage with only a brief action. These are more engaging than regular billboards while not requiring much time from consumers. Additionally, brands do not need to staff these pop-ups, thus reducing costs.

Insight - The average person living in a major city faces hundreds of advertisements a day. To this extent, most simply filter out regular ads, leading to brands not leaving a lasting impression. While some brands try to launch full-scale pop-up events that invite consumers to explore a detailed activation, not all consumers have spare time for such activities, leading to brands finding a middle ground for pop-ups that beget enough interaction to leave an impression, but do not intrude on daily schedules.

Trend - As rage rooms become popular among consumers, brands are replicating this activity in their activations to craft a memorable experience that is also an effective outlet for stress reduction. This controlled environment allows individuals to release built-up frustration in a tangible, expressive way.

Insight - Consumers increasingly face stress from demanding work environments, social pressures, and global uncertainties. However, traditional relief methods may not always suffice. In response, companies are integrating various wellness practices into their activations to help alleviate consumer stress and create opportunities for consumers to engage with their products. Brands catering to the demand for wellness experiences appeal to consumers looking to invest in their physical and mental well-being.

Trend - Brands are making portable espresso makers designed for camping and travel applications. These are durable with long-lasting batteries, often including secondary features such as lights or app connectivity. Portable espresso makers target the traveling on-the-go or outdoorsy adult demographic.

Insight - Many adults today live with busy schedules and only a select amount of free time. As a result, these consumers look to save time and effort in their day wherever possible. For some, this means meal planning and scheduling, while others turn to smart apps and digital solutions to save time and money. Appliance brands and startups are appealing to these consumers, often through crowdfunding, by launching a compact espresso makers designed for portability and reliability,

Trend - Postcard-making workshops are becoming a popular feature at pop-up events, offering guests a creative, hands-on way to connect with the brand. These interactive sessions allow participants to create a tangible, personalized product that delivers a message and introduces a new brand to the recipient.

Insight - Consumers seeking unique shopping experiences are increasingly drawn to events that facilitate personal connections with brands and encourage sharing the experience with loved ones. In response, brands are designing pop-ups that allow consumers to create personalized keepsakes for those in their lives and invite these individuals to experience the brand. By focusing on consumers' desire for shareable moments, brands can attract an audience that values community throughout the product journey.

Trend - Artificial Intelligence (AI) companies are launching tools that 'humanize' content generated by AI. These tools make writing sound more natural and fluid by using authentic writers to train the models, rather than the repetitive or robotic writing style of many writing tools

Insight - AI-powered tools continue to gain popularity in both professional and personal lives. One of the moat commonly used segments of AI includes generative tools that produce images, videos, or various forms of written content, such as emails or essays. However, one common complaint for many of these tools, particularly for written content, is the predictable, robotic tone. In order to make these tools more appealing to consumers with such complaints, companies are launching 'humanizing' services.

Trend - Computer hardware brands are releasing power supplies with modular designs that enable users to use only the necessary connectors. This saves space and improves aesthetics in custom builds by reducing clutter. Previously exclusive to higher-end PSUs, even budget devices are adopting modularity.

Insight - Consumer technology enthusiasts frequently build their own custom devices, whether as a hobby or as a cost-saving measure compared to buying prebuilt units. When building their own devices, consumers on a budget often prioritize high-performance components, while on the higher-end of the cost spectrum, aesthetics also become an important factor. Hardware brands are trying to appeal to both consumer segments by launching affordable devices with aesthetic benefits.

Trend - Brands across the personal care industry are creating both edible and applied supplements with Nicotinamide Adenine Dinucleotide (NAD) or Nicotinamide Riboside (NR), which is a precursor to the coenzyme. These chemicals fight cellular decline, promote cell health, and increase metabolism.

Insight - In the health and beauty industry, anti-aging claims and metabolism-boosting claims appear on everything from daily supplements to haircare products. However, with so many products claiming these benefits, it is difficult for consumers to find those that definitively offer these benefits. As a result, many brands across the beauty and personal care industries are turning to chemistry to show that the chemicals in their products are backed by science and demonstrably effective.