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Tech-Enabled Customization

Consumers turn to tech in retail to obtain the exact product they want

Implications - With food allergies and dietary restrictions being a paramount concern for many consumers, brands are upgrading retail and restaurant locations for patrons to order or modify as necessary. As consumers become more accustomed to tech in all aspects of daily life, this shift provides enhanced accommodation.
Trend Themes
1. Tech-enabled Customization - Retailers are upgrading their locations for patrons to customize orders using technology.
2. Digitized Loyalty Programs - Companies are utilizing digital data capture to personalize customer experiences and provide a seamless shopping experience.
3. Interactive Smart Restaurants - Restaurants are integrating technology into dining experiences allowing customers to order, change the ambiance, and interact with technology at tables.
Industry Implications
1. Retail - Utilizing tech to improve patron experience using automation and technology.
2. Food & Beverage - Adapting to changing dietary habits by creating tech-enabled menu offerings.
3. Hospitality - Expanding clientele and improving the guest experience through interactive dining and staff support supplements by technology.
5.5
Score
Popularity
Activity
Freshness
Patterns
Megatrends
10 Featured, 86 Examples:
476,962 Total Clicks
Date Range:
Jul 14 — Apr 16
Trending:
Warm
Consumer Insight Topics:

Featured Examples

Self-Scanning Shopping Apps
Self-Scanning Shopping Apps
QueueHop Lets You Skip the Line With Smartphone Self-Service Checkout
This ecommerce startup hopes to eliminate line ups when shopping with smart anti-theft measures and a self-service checkout system. New venture QueueHop has an objective to “revolutionize your... MORE
Shopping Survey Tablets
Shopping Survey Tablets
Co-operative Food's Smart Shopping Cart Asks Customers for Feedback
There are tons of stores that try to get you to fill out a customer survey by highlighting places you can give feedback on a receipt or a card, but it’s highly unlikely that you’re going... MORE
Drink Pre-Ordering Apps
Drink Pre-Ordering Apps
Starbucks' Mobile App Will Soon Let You Order and Pay in Advance
An upcoming update to the Starbucks mobile app will soon have java addicts around the world rejoicing. If you’re someone who gets jittery just waiting around in line, you’ll be pleased... MORE
Interactive Smart Restaurants
Interactive Smart Restaurants
Ebony Restaurant in Dubai Uses Dining Tables as Interactive Devices
Ebony restaurant is a unique restaurant located in Dubai that allows patrons to experience ‘smart dining’. The restaurant is fitted with smart tables that allow guests to browse through... MORE
Analytic Retail Beacons
Analytic Retail Beacons
Altromercato's Beacons Are Equipped with Facial Recognition and Wi-Fi
There are more than 300 Altromercato retail stores out there that vary in size and location. In order to get a better sense of the consumers that frequent the shops and their preferences,... MORE
Smartwatch Shopping Experiences
Smartwatch Shopping Experiences
The Band by True Religion Initiative Bring Smartwatches to Retail
A new initiative called ‘Band by True Religion’ aims to incorporate smartwatches into the in-store shopping experience. While many retailers have been experimenting with the idea of... MORE
Digitized Loyalty Programs
Digitized Loyalty Programs
Sporting Life Introduces Interactive Kiosks for Its Lifeline Program
Canadian sports retailer Sporting Life has teamed up with Fourth Wall to incorporate an interactive kiosk in its stores. The kiosks, which feature 30-inch screens, are a prime example of multi-... MORE
POS Tablet Holders
POS Tablet Holders
The 'MiStand+' Aluminum Stand Can be Used in Retail and at Workstations
Traditional PCs and laptops are still the norm for many users, but many are shifting towards using tablets for work purposes which the ‘MiStand+’ aluminum stand helps to enable.... MORE
Self-Service Taverns
Self-Service Taverns
The Thirsty Bear Lets Customers Help Themselves to Beer
More restaurants are embracing self-service as a way to keep operations efficient, costs low and customers happy, and one establishment that’s doing so is The Thirsty Bear. Based in London,... MORE
Customer Service Robots
Customer Service Robots
The Hitachi 'EMIEW3' Intelligent Robot Can Sense When Customers Need Help
The customer service world is changing by leaps and bounds every year, so the Hitachi ‘EMIEW3’ is an intelligent robot that comes as the next logical step. Created by the brand to help... MORE

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