Swapbox is essentially an automated post office where it's possible to send and receive parcels at your leisure. When ordering online, with Swapbox, rather than specifying that an item should be sent to your work or home address, a Swapbox kiosk's location can be plugged in.
From there, it's as simple as heading over to that same kiosk and picking up your item from a secure drop box, which is extremely handy if the standard 9-5 delivery time frame doesn't fit your personal schedule. The boxes can only be opened with a secure pin code, which is sent to a user when their parcel is dropped off. People have 24 hours to access their item, although it takes most Swapbox users an average of four hours to make it to a drop box location.