Robotic Retail

Traditional retailers experiment with robot-driven customer assistance

Implications - Robotic retail assistants are emerging as traditional retailers begin to elevate customer experience with digital features. In addition to providing comprehensive, customized in-store service, robotic retail assistants can also serve as a fruitful introduction to the brand's e-commerce component of the business. Overall, this progression speaks to the naturalistic relationship between brick-and-mortar retailers and their online extensions.
SCORE 7
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162,568 Total Clicks
Mar 15 - Feb 17
This Year and Warm
TechBusinessRobotsRetail
Featured Examples
Autonomous Retail Robots - Lowe's 'LoweBot' is an Automated Retail Service Tool
SCORE 8.3
This Year and Hot 1,225 Clicks Pub: Feb 17, 17
Autonomous Retail Robots
Lowe's 'LoweBot' is an Automated Retail Service Tool
The ‘LoweBot’ is an automated retail service robot that is currently being used across select Lowe’s home improvement retail stores in California. The LoweBot is a NAVii robot... [More]
Robotic Beauty Shop Assistants - Sephora's Flash Store is a Revolution in Connected Shopping
SCORE 6.8
Warm 2,582 Clicks Pub: Nov 10, 15
Robotic Beauty Shop Assistants
Sephora's Flash Store is a Revolution in Connected Shopping
The Sephora Flash store in Paris, France sets a digital beauty example in connected shopping—greeting consumers with a talking robot and giving them a digital shopping basket. The store is... [More]
Android Shop Assistants - Shop Robot Aiko Chihira Helps Customers at Mitsukoshi
SCORE 6.2
Warm 2,390 Clicks Pub: Apr 16, 15
Android Shop Assistants
Shop Robot Aiko Chihira Helps Customers at Mitsukoshi
By now many consumers would consider digital maps and smartphone apps essential to the shopping experience, but Japan is making interaction seem more human again with the help of an android called... [More]
Futuristic Cosmetic Shops - AlpStories' Flagship Store is Open Concept
SCORE 3.8
Mild 3,873 Clicks Pub: Jun 12, 15
Futuristic Cosmetic Shops
AlpStories' Flagship Store is Open Concept
AlpStories recently opened up a cosmetic shop in Zagreb’s Arena center. The organic beauty brand’s retail space is not only eco-friendly but is also futuristic, featuring a product... [More]
Friendly Retail Robots - Pepper the Robot Suggests Wine Pairings and Interacts with Shoppers
SCORE 4.9
Average 1,465 Clicks Pub: Oct 22, 15
Friendly Retail Robots
Pepper the Robot Suggests Wine Pairings and Interacts with Shoppers
Pepper the robot is a friendly, humanoid bot that interacts naturally with human beings. To introduce Pepper to Europe, her Japanese creators brought seven robots to a large grocery store in France.... [More]
Customer Support Robots - IBM's Watson Engagement Advisor Enhances Retail Service Experiences
SCORE 4.3
Average 688 Clicks Pub: Mar 18, 15
Customer Support Robots
IBM's Watson Engagement Advisor Enhances Retail Service Experiences
The Watson Engagement Advisor is the latest iteration of IBM’s impressive cognitive robot. Originally created as a participant on the Jeopardy game show, it has since been reinterpreted in a... [More]
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