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SAMPLE CONSUMER INSIGHTS - Subscribe to access 8,250 more

Robotic Retail

Traditional retailers experiment with robot-driven customer assistance

Implications - Robotic retail assistants are emerging as traditional retailers begin to elevate customer experience with digital features. In addition to providing comprehensive, customized in-store service, robotic retail assistants can also serve as a fruitful introduction to the brand's e-commerce component of the business. Overall, this progression speaks to the naturalistic relationship between brick-and-mortar retailers and their online extensions.
Workshop Question — How could your stores leverage robotic technology to create an elevated customer experience?
5.2
Score
Popularity
Activity
Freshness
Patterns
Megatrends
7 Featured, 63 Examples:
216,688 Total Clicks
Date Range:
Mar 15 — Feb 17
Trending:
Warm
Consumer Insight Topics:

Featured Examples

Autonomous Retail Robots
Autonomous Retail Robots
Lowe's 'LoweBot' is an Automated Retail Service Tool
The ‘LoweBot’ is an automated retail service robot that is currently being used across select Lowe’s home improvement retail stores in California. The LoweBot is a NAVii robot... MORE
Robotic Beauty Shop Assistants
Robotic Beauty Shop Assistants
Sephora's Flash Store is a Revolution in Connected Shopping
The Sephora Flash store in Paris, France sets a digital beauty example in connected shopping—greeting consumers with a talking robot and giving them a digital shopping basket. The store is... MORE
Android Shop Assistants
Android Shop Assistants
Shop Robot Aiko Chihira Helps Customers at Mitsukoshi
By now many consumers would consider digital maps and smartphone apps essential to the shopping experience, but Japan is making interaction seem more human again with the help of an android called... MORE
Futuristic Cosmetic Shops
Futuristic Cosmetic Shops
AlpStories' Flagship Store is Open Concept
AlpStories recently opened up a cosmetic shop in Zagreb’s Arena center. The organic beauty brand’s retail space is not only eco-friendly but is also futuristic, featuring a product... MORE
Friendly Retail Robots
Friendly Retail Robots
Pepper the Robot Suggests Wine Pairings and Interacts with Shoppers
Pepper the robot is a friendly, humanoid bot that interacts naturally with human beings. To introduce Pepper to Europe, her Japanese creators brought seven robots to a large grocery store in France.... MORE
Customer Support Robots
Customer Support Robots
IBM's Watson Engagement Advisor Enhances Retail Service Experiences
The Watson Engagement Advisor is the latest iteration of IBM’s impressive cognitive robot. Originally created as a participant on the Jeopardy game show, it has since been reinterpreted in a... MORE
play_circle_filled Autonomous Cashier Stations
Autonomous Cashier Stations
Panasonic's Checkout Robot Automatically Scans and Bags Items
Electronics company Panasonic recently demonstrated capabilities of its robotic cashier station in a Lawson outlet in Osaka, Japan. While the process of picking up even just a few items at the... MORE

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