Target recently teamed up with TechStars to design a concept store run by robot workers. In recent years, advanced robotics has introduced new ways for brands to automate various operational procedures. This concept store demonstrates how robots may be used as a customer service tool.
The new Target concept store is set to be built in Minneapolis sometime in the next year or two. The store will showcase revolutionary retail technology, including robot workers. The robots will help customers find and retrieve various items throughout the expansive store. The robots will also be able to assist elderly customers and those with disabilities. The idea behind the innovative retail outlet is to test ways of improving the customer experience through the use of new technology.
The concept store demonstrates how companies are using robotics to improve customer service.