Virtual Assistant

E-Commerce sites adopt virtual stylists for a tailored experience

Implications - Customer service is essential for e-commerce sites where opportunities for in-person consumer engagement is negligible. Through the adoption of virtual stylists and hands-on assistants, made more accessible than ever with the rise of chat bots, online shops can provide personalized customer service for every client. This emerging shift indicates the rise of expectations on digital businesses as the number of consumers shopping online increases.

Workshop Question - What aspect of customer service can you borrow from an adjacent industry?
SCORE 6.5
Popularity
Activity
Freshness
Megatrends
Patterns
65,858 Total Clicks
Aug 17 - Feb 19
This Year and Average
Featured Examples
Holographic AI Stylists - The BAFTA Awards' CGI Model 'Shudu' Lets Consumers Shop Looks from Home
SCORE 8.9
This Year and V. Hot 2,265 Clicks Pub: Feb 6, 19
Holographic AI Stylists
The BAFTA Awards' CGI Model 'Shudu' Lets Consumers Shop Looks from Home
CGI model Shudu, a member of Balmain’s Virtual Army and one of the world’s first fully digital supermodels, will be appearing at the BAFTA Awards red carpet via holographic technology.... [More]
Virtual Chatbot Stylists - Levi's Virtual Stylist Helps Customers Decide on Purchases
SCORE 6.2
Warm 1,272 Clicks Pub: Sep 1, 17
Virtual Chatbot Stylists
Levi's Virtual Stylist Helps Customers Decide on Purchases
It’s tough to make online clothing purchases when one doesn’t have the opportunity to see what those clothes would look like matched with their personal style, so Levi’s new ‘... [More]
Anticipatory Shopping Assistants - SmartStockup Ensures Consumers Never Run Out of Toilet Paper
SCORE 3.4
Mild 466 Clicks Pub: Aug 2, 17
Anticipatory Shopping Assistants
SmartStockup Ensures Consumers Never Run Out of Toilet Paper
‘Boxed,’ an online shopping tool that sells consumers wholesale products, is attempting to continually improve upon the consumer experience by offering SmartStockup, a data intake method... [More]
Smart Shopping Chatbots - eBay ShopBot Helps Users Shop Directly Through Facebook Messenger
SCORE 2.9
Mild 263 Clicks Pub: Jan 15, 18
Smart Shopping Chatbots
eBay ShopBot Helps Users Shop Directly Through Facebook Messenger
eBay has long since surpassed its humble origins as an online auction site to become one of the biggest e-commerce hubs on the web, and the eBay ShopBot program is designed to help users make the... [More]
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