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Self-Serve Dining

Restaurants increase efficiency by providing customers with automated options

Implications - For most consumers, the rise of technology has translated into a more convenient and streamlined everyday life, and in turn established higher expectations in terms of efficiency. In the world of QSR and dining, brands are helping to offer a quicker option to patrons through kiosks and apps that allow customers to order and pay for their meals without the help of staff. Though this can come at the expense of a more personal touch on behalf of the brands who adopt this strategy, this shift empowers tech-savvy consumers.

Workshop Question - If you were to integrate technology to make your customers' experiences more streamlined, how would you do it?

SCORE 4.8

Popularity

Activity

Freshness

Megatrends

Patterns

6 Featured, 43 Examples: 192,653 Total Clicks

Date Range: Jul 15 - Jul 16

Trending: Warm

Consumer Insight Topics: Tech Mobile Lifestyle Food

Featured Examples

Staff-Free Restaurants - The Eatsa Restaurant Ordering System Automates Food Purchases

SCORE 6.6

Warm 4,408 Clicks Pub: Jan 8, 16

Staff-Free Restaurants

The Eatsa Restaurant Ordering System Automates Food Purchases

Consumers are always on the hunt for the most streamlined experience when it comes to retail and restaurants, so the new Eatsa restaurant ordering system is designed to be the most efficient model... [More]

Convenient Deli Kiosks - These Kiosks Allow Customers to Order Food for Future Deliveries

SCORE 5.8

Warm 3,648 Clicks Pub: Dec 11, 15

Convenient Deli Kiosks

These Kiosks Allow Customers to Order Food for Future Deliveries

‘Deli No.1’ recently installed a series of high-tech kiosks that allow customers to order food and drinks for future deliveries. For many busy professionals, there is simply not enough... [More]

Electronic Restaurant Menus - The Ziosk E-Menu Lets You Make Orders Without Having to Wait

SCORE 5

Average 2,175 Clicks Pub: Jul 13, 15

Electronic Restaurant Menus

The Ziosk E-Menu Lets You Make Orders Without Having to Wait

The Ziosk e-menu is a tablet-based way to order food from restaurants. This system allows you to place food and drink orders at any time and can also update you on specials. They can even be used to... [More]

Quick Cashless Restaurants - Restaurant Chain Wagamama Incorporates a Quicker Way to Eat and Pay

SCORE 4.1

Average 742 Clicks Pub: Jan 8, 16

Quick Cashless Restaurants

Restaurant Chain Wagamama Incorporates a Quicker Way to Eat and Pay

One of the pain points for restaurant customers is the experience surrounding payment, which is why restaurant chain Wagamama took it upon itself to create a cashless experience. Instead of... [More]

Convenient Kiosk Ordering Systems - This Restaurant Uses Digital Kiosks to Take Orders

SCORE 3.5

Mild 1,284 Clicks Pub: Feb 4, 16

Convenient Kiosk Ordering Systems

This Restaurant Uses Digital Kiosks to Take Orders

A Chicago restaurant named ‘Wow Bao’ is changing the way consumers order at fast casual restaurants with its kiosk ordering system. Although fast casual restaurants are characterized by... [More]

High-Tech Family Eateries - Restaurant Technology at Richtree Natural Market Enriches Experiences

SCORE 2.7

Mild 267 Clicks Pub: Jan 8, 16

High-Tech Family Eateries

Restaurant Technology at Richtree Natural Market Enriches Experiences

From the time that consumers arrive at Natural Market Restaurants and are greeted by a virtual hologram named Mrs. Green, it’s clear that this is one eatery that’s implementing cutting-... [More]