Trend cluster
Category

Redesigning
Expectations

Air travel as an example of traditional industry reinventions.

Mile-High Flying MansionsPersonal Plane WardrobesMonthly Flight PassesCrowdsourced Skit ScriptsInflight Touchscreen Luxury

Trend

What is the Redesigning Expectations trend?

Redesigning Expectations: Luxury and budget airlines have shown two strategies to stay afloat in the recession. The well-padded coffers of upscale aircraft carriers have upped the ante with world-class accommodations, while budget airlines use the vibrant personalities of their staff to make flights more pleasant.

Trend themes

Themes within the Redesigning Expectations trend

Three behaviours holding the trend together
01

Luxury vs. Budget Airlines

Luxury and budget airlines are two competing strategies to stay afloat in the recession, providing opportunities for airlines to innovate in their pricing and service offerings.

02

In-flight Luxury Accommodations

Innovations in in-flight technology and luxury accommodations offer airlines the ability to create new levels of comfort, convenience, and personalized service for their passengers.

03

Creative Marketing and Social Media Engagement

Opportunities for airlines to engage with their customers and build loyalty through creative marketing campaigns and social media platforms are growing, providing new ways to differentiate and distinguish their brand.

Industry implications

What the Redesigning Expectations trend means for industry

Where the trend changes the playbook
For

Aviation

The aviation industry is constantly evolving, with new technologies and trends emerging that offer opportunities for airlines to innovate and provide differentiated services to their passengers.

For

Hospitality

As airlines increasingly focus on providing luxury and hospitality services to their passengers, innovations and trends within the hospitality industry can provide useful insights and ideas for airlines looking to improve their service offerings.

For

Digital Marketing

Creative marketing campaigns and social media engagement are increasingly important for airlines looking to connect with customers and build brand loyalty, creating opportunities for digital marketing professionals to work with airlines in this area.

Trend signals

Trend signals for Redesigning Expectations

Trend score 3.6 out of 10, from popularity 62%, activity 38%, freshness 8%.

Popularity62%
Activity38%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Redesigning Expectations trend

6 featured examples from Feb 10 to Aug 13, 2009
Mile-High Flying Mansions
CategoryLuxury

Mile-High Flying Mansions

Exceptionally Luxurious Airplane Interiors by Luftansa Technik

The aircraft interior design industry can capitalize on the trend of creating exceptionally luxurious airplane interiors by offering innovative designs, materials, and features.

Personal Plane Wardrobes
CategoryMarketing

Personal Plane Wardrobes

Etihad Airways Suites Include Massagers, Beds and More

Disruptive innovation opportunity: Develop and manufacture advanced aircraft interiors that prioritize luxury and comfort.

Monthly Flight Passes
CategoryAutos

Monthly Flight Passes

For $600, Fly All You Want With JetBlue in September

Offering deals such as monthly flight passes can disrupt the traditional pricing models in the airline industry and attract more customers.

Crowdsourced Skit Scripts
CategoryPop Culture

Crowdsourced Skit Scripts

Southwest Airlines Solicits Tweets From Passengers for a Twit-Com

Airlines can leverage crowdsourcing and social media to create innovative marketing campaigns and engage with their audience in a unique way.

Inflight Touchscreen Luxury
CategoryAutos

Inflight Touchscreen Luxury

Host a 600 Person Party in the Sky on the $300 Million A380 Airbus

The aviation industry can capitalize on the trend of inflight luxury and innovative technology by offering high-end private jet services, upgrading commercial airliners with luxur…

5-Star In-Flight Feasts
CategoryWorld

5-Star In-Flight Feasts

Lufthansa Partners Up With the Ritz-Carlton for Airplane Food

The airline catering industry has an opportunity to explore partnerships with high-end hotels to offer gourmet meals to first class and business class passengers.