Trend cluster
Category

Retail Tech
Directory

Stores leverage technology to help consumers find and learn about products.

Tablet-Connected Shopping CartsIn-Store Product-Detecting AppsInteractive Retail RobotsSmart Department Store CompanionsIndoor Navigational Solutions

Trend

What is the Retail Tech Directory trend?

Retail Tech Directory: To improve brick-and-mortar retail, brands are implementing advanced technologies like store map apps and navigation tablets. Giving shoppers the power to browse and direct themselves through a store using technology satisfies the consumer desire for quick and easy in-store shopping experiences. Simplifying the consumer’s path to purchase improves omnichannel retail by reinforcing the seamlessness of today's retail landscape.

Trend themes

Themes within the Retail Tech Directory trend

Three behaviours holding the trend together
01

Smart Store Navigation

Advanced technologies like store map apps and navigation tablets help shoppers quickly and easily navigate through a store, thus improving their overall in-store shopping experience.

02

Smart Carts and Personal Shopping Assistants

Innovative shopping carts and personal shopping assistants powered by AI and facial recognition technology help consumers find products more efficiently, increase basket size, and create an authentic connection with shoppers.

03

Digital Indoor Mapping Technology

Indoor mapping technology like 'Mapsted' has become the norm for many users, helping them navigate through indoor spaces like malls and stores--providing a faster and more positive shopping experience.

Industry implications

What the Retail Tech Directory trend means for industry

Where the trend changes the playbook
For

Retail Industry

Smart navigation solutions and personal shopping assistants will be a game-changer for retailers looking to create a more seamless and customer-friendly in-store shopping experience.

For

Technology Industry

The development of advanced AI and facial recognition technology for retail environments opens up new opportunities for technological innovation within the industry.

For

Consumer Goods Industry

Personalized deals delivered via digital navigation technology create disruptive innovation opportunities for consumer goods companies looking to drive sales and optimize the in-store shopping experience.

Workshop question

How can your brand improve the consumer's path to purchase through technological advancements?

Trend signals

Trend signals for Retail Tech Directory

Trend score 2.4 out of 10, from popularity 45%, activity 19%, freshness 8%.

Popularity45%
Activity19%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe