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Self-Serve Convenience Stores

Irispay's "E-Concept Store" in Malaysia is a Self-Service Store

— January 13, 2018 — Tech
E-payment operator Irispay recently opened its first-ever self-service store in Malaysia that is unstaffed. As the Irispay E-Concept Store operates on a cashless basis, customers are required to make payments using the Irispay app.

At the self-serve convenience store, consumers who have downloaded the Irispay app may pick up a variety of small items such as snacks and beverages. As the store is staffless, the retail displays are ultra-organized to make up for the fact that consumers may not ask for additional assistance in locating a product; the goods sold in-store are arranged by country of origin.

Day by day, emerging technologies are offering more secure, convenient ways for consumers to make transactions, without some of the pitfalls of conventional shopping experiences like long lineups. As well as offering benefits for consumers, shops like the Irispay E-Concept Store make it possible for retailers to be open at all hours without additional labor costs.
Trend Themes
1. Unstaffed Self-service Stores - The rise of unstaffed self-service stores, like Irispay's E-Concept Store, offers convenience and cost savings for both consumers and retailers.
2. Cashless Payment Systems - The adoption of cashless payment systems, such as the Irispay app, provides consumers with secure and convenient transactions.
3. Organized Product Displays - The use of ultra-organized product displays in staffless stores improves the shopping experience by helping customers locate items without assistance.
Industry Implications
1. Retail - The retail industry can benefit from the implementation of unstaffed self-service stores, as it enables extended hours of operation and reduces labor costs.
2. Payment Services - The growth of cashless payment systems presents new opportunities for payment service providers to offer secure and efficient solutions.
3. Store Fixtures and Display - The demand for well-organized product displays in staffless stores creates opportunities for store fixtures and display manufacturers to offer innovative solutions.
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