Trend cluster
Category

Conversational
Crate

Engaging e-commerce packaging design generates excitement around branding.

D2C Houseplant Start-UpsIronic Sheet Mask PackagingDeceptive Bike Shipping BoxesAt-Home Wedding Dress Try-OnsSwift Hanging Mailbags

Trend

What is the Conversational Crate trend?

Conversational Crate: Transforming the typical cardboard box into a conversation piece, online retailers are looking to engage consumers from the get go through playful designs. As the first element of the shipped product that comes into contact with the online shopper, the delivery packaging itself can be used to create brand recognition, make a statement and demonstrate personality. By feeding off of the consumer’s initial excitement from receiving their online purchase, all elements of packaging can be leveraged as opportunities for e-commerce shops to strengthen their bond with online shoppers and create repeat customers.

Trend themes

Themes within the Conversational Crate trend

Three behaviours holding the trend together
01

Engaging Packaging Design

Online retailers are using their delivery packaging to create brand recognition, make a statement and demonstrate personality, presenting opportunities for e-commerce shops to strengthen their bond with online shoppers and create repeat customers.

02

Efficient Shipping Solutions

As the shipment of goods continues to increase thanks to eCommerce, businesses are investing in innovative and efficient shipping solutions to protect their products and reduce the total delivery expenditure.

03

Direct-to-Consumer Models

Direct-to-consumer models offer convenience, affordability, and a more personalized approach to shopping and are changing the way household products, from indoor plants to eco-friendly detergents, are delivered to consumers.

Industry implications

What the Conversational Crate trend means for industry

Where the trend changes the playbook
For

E-commerce

Engaging packaging design and efficient shipping solutions are transforming the way online retailers interact with customers, making way for more e-commerce opportunities.

For

Direct-to-consumer

Direct-to-consumer models offer convenience, affordability, and a more personalized approach to shopping and are disrupting traditional means of sale and distribution.

For

Sustainability

Businesses are investing in sustainable practices, from eco-friendly detergents to packaging design that is both functional and recyclable, in response to increased consumer demand for environmentally responsible products.

Workshop question

What features could you introduce to make the process of receiving and opening your product more memorable?

Trend signals

Trend signals for Conversational Crate

Trend score 3.8 out of 10, from popularity 53%, activity 52%, freshness 8%.

Popularity53%
Activity52%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X (not a primary audience)
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Conversational Crate trend

7 featured examples from Sep 29, 2016 to Jul 19, 2019
D2C Houseplant Start-Ups
CategoryArt & Design

D2C Houseplant Start-Ups

Bloomscape Conveniently Delivers Plants Across the US in Boxes

The rise of online houseplant shopping presents disruptive innovation opportunities for e-commerce platforms looking to tap into the growing demand for plants.

Ironic Sheet Mask Packaging
CategoryFashion

Ironic Sheet Mask Packaging

These Face Masks Capture Consumer Attention Through Their Name

Innovations in packaging design within the beauty and skincare industry to appeal to consumers and differentiate brands.

Deceptive Bike Shipping Boxes
CategoryMarketing

Deceptive Bike Shipping Boxes

VanMoof is Shipping Out Bikes in Flat Screen TV Boxes to Stop Damage

Incorporating unconventional packaging methods can disrupt the bicycle manufacturing industry by preventing damage during shipping and reducing warranty claims.

At-Home Wedding Dress Try-Ons
CategoryLifestyle

At-Home Wedding Dress Try-Ons

'The Bride Box' by Floravere is a Comfortable Shopping Experience

D2C online fashion companies can offer at-home try-on services to improve customer experience and gain a competitive advantage.

Swift Hanging Mailbags
CategoryBusiness

Swift Hanging Mailbags

The Rapisac Speeds Up Packaging for E-Commerce Deliveries

Rapid development of efficient packaging technology for e-commerce businesses.

Non-Toxic D2C Home Lines
CategoryArt & Design

Non-Toxic D2C Home Lines

Society Offers Everything From Disinfectants to Candles

Disruptive innovation opportunity: Rethink the production and distribution of household essentials to provide consumers with non-toxic, stylish, and affordable options that align…

D2C Eco Detergents
CategoryEco

D2C Eco Detergents

Dropp's Eco-Friendly Detergent is Packaged in a Shipping Box

Industry players could explore the potential to create eco-friendly packaging solutions for a variety of products that can serve multiple purposes, such as packaging and shipping.