Trend cluster
Category

Swap
Commerce

Offering discounts for product exchanges, brands push for continued patronage.

Secondhand Furniture MarketplacesHoliday Candy Pawnshop Pop-UpsLingerie-Swapping ProgramsBooze-Bartering Bookstores

Trend

What is the Swap Commerce trend?

Swap Commerce: In an age where online shopping is growing even more ubiquitous each quarter, the scramble to encourage continued patronage when competition is virtually endless is intensifying the focus for retailers more than ever. As such, the seemingly retro concept of exchange for a discount is being adopted as a means to fulfill consumer demand for savings and brand requirement to have them return. This business model is also augmenting brands to be more ecologically sustainable as a result, thus broadening consumer perception.

Trend themes

Themes within the Swap Commerce trend

Three behaviours holding the trend together
01

Exchange for Discount

The concept of exchanging an item for a discount is gaining momentum to attract customers and fulfill brand loyalty.

02

Secondhand Commerce

Secondhand shopping is becoming increasingly popular, with business concepts developed around bookstores, lingerie stores and furniture marketplaces.

03

Pop-up Pawn Shops

The concept of holiday pop-up pawn shops, where customers can exchange unwanted items for goods, is gaining traction as a new avenue to engage potential customers.

Industry implications

What the Swap Commerce trend means for industry

Where the trend changes the playbook
For

Retail Industry

Retailers can adopt exchange and discount models or facilitate secondhand commerce to cater to sustainability-minded consumers and beat out online competition.

For

Logistics and Transportation Industry

With the rise of secondhand economy, logistics and transportation companies stand to profit from moving bulky, secondhand goods for retailers and individual customers.

For

Marketing Industry

Companies are looking to engage their audience in unique, entertaining and beneficial ways such as holiday pawnshop pop-ups in order to promote brand awareness and social responsibility.

Trend signals

Trend signals for Swap Commerce

Trend score 5.2 out of 10, from popularity 80%, activity 68%, freshness 8%.

Popularity80%
Activity68%
Freshness8%
Audience
30%Men
70%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America