Automated emotion becomes more widespread as consumers seek balance
Implications - As consumers become more invested in their emotional well-being, they seek tools that transform their immediate surroundings into positive, welcoming spaces. Whether it's in the home, vehicle or on their devices, products such as these point to emotional intelligence as a pervasive and valued aspect of modern life.
Workshop Question - How can you be more in-tune with the emotional and mental state of consumers as they interact with your brand?
