Category
Business
Assisted Conversion
Trend cluster
Category
Retail
Robotics
Robot assistants in retail spaces enhance productivity.
3.9
Trend score
Trend
What is the Retail Robotics trend?
Retail Robotics: The incorporation of human-like robots into retail spaces has enhanced efficiency and workflow. In addition to enhancing productivity, these assistive robots are able to create experiential purchase journeys for customers.
Insight
The consumer insight behind the Retail Robotics trend
Many contemporary consumers demand that their retail experience is supported with accessible customer service for added convenience—especially when it comes to shopping trips that are perceived more as a necessity than as an entertaining way of passing the time. In such environments, consumers feel less prone to stress out as they have access and trust to omnipresent support, with significant capabilities to answer their questions and streamline their experience.
Trend themes
Themes within the Retail Robotics trend
Three behaviours holding the trend together01
Collaborative Robotics
Retail robots are increasingly being designed to work alongside human employees, collaborating and automating tedious parts of the job.
02
Interactive Robotics
Retail robots are integrating facial recognition technology and providing real-time information to create an authentic connection with shoppers.
03
Automated Warehousing
Robotic systems are allowing retail brands to reduce human involvement and increase efficiency in warehouse settings.
Industry implications
What the Retail Robotics trend means for industry
Where the trend changes the playbookFor
Retail Automation
Robotics and AI are transforming retail by streamlining the supply chain, creating personalized shopping experiences and offering cashierless stores.
For
Warehouse Logistics
Robotic automation in warehouses is increasing efficiency and improving safety while reducing costs and reliance on human labor.
For
5G Technology
The integration of 5G technology in retail robotics is improving in-store operations, data collection, and customer service.
Workshop question
At what point in the purchase journey could your customers make use of a robot assistant?
Trend signals
Trend signals for Retail Robotics
Trend score 3.9 out of 10, from popularity 67%, activity 41%, freshness 8%.
Popularity67%
Activity41%
Freshness8%
Audience
50%Men
50%Women
- Gen Alpha (not a primary audience)
- Gen Z
- Millennial
- Gen X
- Boomer
Market
North America
Europe
Asia-Pacific
Evidence
Examples of the Retail Robotics trend
6 featured examples from Jan 16, 2018 to Jul 31, 2019CategoryTech
5G Retail Robots
Badger Technologies is Accelerating Automation with Its Robot for Retail
The retail industry is experiencing a disruption with the introduction of autonomous retail robots with 5G wireless networking capabilities, driving efficiency and improving custo…
CategoryTech
Cashierless Robotic Stores
The Habitat Concept Store Combines Shopping With Autonomous Robots
Retailers can explore the implementation of cashierless stores and robotic staff to enhance the shopping experience and improve efficiency.
CategoryTech
Shelf-Scanning Retail Robots
The Bossa Nova Robot Autonomously Keeps Tabs on Inventory
The retail industry can explore the adoption of autonomous retail robots like the Bossa Nova robot to enhance inventory management and streamline operations.
CategoryTech
Interactive Retail Robots
The 'PadBot P3' Greets Customers and Provides Specialized Offers
Retail businesses can use interactive robots to engage with their customers and improve the shopping experience while gathering data.
CategoryTech
Assistive Retail Robots
The Armar-6 Robot Provides Labour Assistance to Warehouse Workers
The retail industry can benefit from the use of automated robots like the Armar-6 to enhance warehouse operations and increase productivity.
CategoryTech
Fully Robotic Warehouses
Uniqlo's Robotic Warehouse is a Future Template for the Clothing Company
Logistics industry can capitalize on the use of robotic technology and automation for warehouses and supply chain management.
