SAMPLE CONSUMER INSIGHTS - Subscribe to access 6,542 more

Omnichannel Assistance

Brands create seamless shopping micro-moments through digital assistance

Implications - Embracing the increasing interconnectivity of digital and physical, consumers are leveraging online resources to make their shopping experience even more intuitive. Brands are adapting by taking an omnichannel approach to their consumer engagement, offering personalized assistive functions that help make shopping, either online through e-commerce or in-store brick and mortar, much more seamless. Where friction creates a barrier to purchase, brands that enhanced the shopper experience through impactful micro-moments will win out with the increasingly digital modern consumer.
SCORE 5.7
Popularity
Activity
Freshness
Megatrends
Patterns
39,101 Total Clicks
Mar 17 - Oct 17
This Year and Mild
TechMobileBusinessNew VenturesRetail
Featured Examples
Retail Comparison Apps - The FindSimilar App Helps Shoppers at Hammerson Stores Discover New Items
SCORE 6.5
Warm 736 Clicks Pub: Apr 10, 17
Retail Comparison Apps
The FindSimilar App Helps Shoppers at Hammerson Stores Discover New Items
Hammerson, a European retail owner, manager, and developer, has recently debuted its new FindSimilar app to rave reviews from consumers who made use of it. The app, which was developed by tech... [More]
Reward-Finding Shopping Apps - 'Dosh' Finds Cash Back Shopping Opportunities Automatically
SCORE 6.3
Warm 816 Clicks Pub: Apr 21, 17
Reward-Finding Shopping Apps
'Dosh' Finds Cash Back Shopping Opportunities Automatically
The ‘Dosh’ app works to find opportunities for consumers when it comes to cash back shopping for regular purchases and bigger ticket things like travel. Requiring no lengthy searching, &#... [More]
Ethical Shopping Extensions - DoneGood's Chrome Plugin Suggests Alternatives When Shopping Online
SCORE 4.9
This Year and Average 286 Clicks Pub: May 3, 17
Ethical Shopping Extensions
DoneGood's Chrome Plugin Suggests Alternatives When Shopping Online
The two reasons people often cite for not shopping more ethically is a difficulty in finding socially responsible brands and cost. DoneGood’s Chrome extension seeks to solve both problems. The... [More]
TV Series Outfit Retailers - The Dote App Lets Consumers Shop Outfits as Seen on 'The Bold Type'
SCORE 5.2
This Year and Warm 206 Clicks Pub: Oct 28, 17
TV Series Outfit Retailers
The Dote App Lets Consumers Shop Outfits as Seen on 'The Bold Type'
‘The Bold Type’ is an American drama series, which follows a group of stylish women in the publishing world, so it’s no surprise that a new companion app has been created, which... [More]
Mobile Mall Wallets - Samsung Pay Members Can Now Use the Mobile Payment Card App for Online Malls
SCORE 3
Mild 178 Clicks Pub: Mar 24, 17
Mobile Mall Wallets
Samsung Pay Members Can Now Use the Mobile Payment Card App for Online Malls
Samsung Pay was introduced as a mobile payment card network that offers a digital replacement for a variety of physical credit, debit, membership and rewards cards. One of the newest features to be... [More]
Related Trend Reports & Custom Market Research
Quantcast