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SAMPLE CONSUMER INSIGHTS - Subscribe to access 9,232 more

One-to-One Retail

Stores are finding ways to serve one customer at a time to give safe experiences

Trend - The retail industry has seen a lot of transformation in light of the pandemic. One recent development is the growth of storefronts or services dedicated to limiting the shopping experience to two people: the retail worker and the customer. This is being executed virtually as well as in person.

Insight - The idea of personalized, consultant-based services in the retail industry is not necessarily new; however, because it is more specialized and doesn't maximize employee time, it has historically been a service reserved for luxury big-ticket purchases. This model's safety benefits make it an attractive option to make accessible for all in the new normal. In addition to reducing face time, one-to-one experiences also grant consumers a relationship-fueled experience.
Workshop Question - How will you satisfy the opposing consumer need for experience and safety in the new normal?
8
Score
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Activity
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Megatrends
4 Featured, 36 Examples:
49,219 Total Clicks
Date Range:
Apr 20 — Dec 20
Trending:
This Quarter and Warm
Consumer Insight Topics:

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