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Smart Suite

Hotels ramp up in-room connectivity for a fully integrated stay

Implications - As consumers become accustomed to IoT within modern homes, hospitality brands are looking to stay ahead of the curve by integrating intelligent connectivity throughout their hotel rooms. Through AI and voice-controlled technology, guests can fully control their environments and easily customize room settings to their preferences. This increased in-suite connectivity ensures convenience for travelers while also ensuring consumer engagement for hotels as many guests would rather interact with digital features rather than hotel staff.

Workshop Question - How can you adapt to the modern consumer who increasingly prefers to interact with technology rather than a human?

SCORE 3.9

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Activity

Freshness

Megatrends

Patterns

4 Featured, 33 Examples: 80,584 Total Clicks

Date Range: Sep 16 - Sep 17

Trending: Mild

Consumer Insight Topics: Tech World Gadgets Hip Hotels Travel

Featured Examples

Autonomous Hotel-Roaming Robots - 'Relay' is Japan's Prince Hotel's Newest Bell Boy

SCORE 5.2

Warm 1,361 Clicks Pub: Aug 16, 17

Autonomous Hotel-Roaming Robots

'Relay' is Japan's Prince Hotel's Newest Bell Boy

‘Relay,’ an autonomous robot has been hired as the newest bell boy at Japan’s Prince Hotel. The indoor delivery robot aims to permanently alter the hospitality industry by serving... [More]

Smart Hotel Rooms - Best Western is Experimenting with Adding Amazon Dot to Suites

SCORE 4.2

Average 763 Clicks Pub: Jun 15, 17

Smart Hotel Rooms

Best Western is Experimenting with Adding Amazon Dot to Suites

Best Western is now experimenting with the addition of the voice-activated Amazon Dot to rooms, specifically as a tool for improving the overall customer experience. Guests who book a room that is... [More]

Voice-Controlled Hotel Suites - This High-Tech Hotel Integrates Siri for Hands-Free Room Control

SCORE 3.4

Mild 315 Clicks Pub: Sep 2, 16

Voice-Controlled Hotel Suites

This High-Tech Hotel Integrates Siri for Hands-Free Room Control

Now that intelligent personal assistants are becoming fixtures within the home, Starwood’s Aloft Hotel Group is introducing ‘Project: Jetson’ to create high-tech hotel rooms with... [More]

AI-Integrated Hotel Rooms - Wynn Resort's High-Tech Hotel Rooms are Equipped with Amazon Echo

SCORE 1.6

Untested 615 Clicks Pub: Dec 24, 16

AI-Integrated Hotel Rooms

Wynn Resort's High-Tech Hotel Rooms are Equipped with Amazon Echo

Over the next year, Wynn Resorts will be working hard to increase the number of high-tech hotel rooms that it offers. Most notably, Amazon Echo is set to become a fixture in all of its 4,748 rooms... [More]