World Consumer Insights

Trend - An increasing number of hotels and resorts are addressing sleep concerns with specialized stays. These range from exclusive sleep retreats to clinical sleep packages and are designed to identify health issues while also providing a restful experience.

Insight - Influenced by the health and wellness movement, contemporary consumers are increasingly looking for ways to enhance their routines to benefit their bodies and minds. These individuals are taking charge of their health with preventative measures that emphasize exercise, healthy food, sleep, and stress reduction. As a result, many will flock to brands that provide curated offerings that fit their specific health goal.

Trend - As COVID-19 restrictions begin to loosen worldwide, brands are enticing consumers to start traveling again through new campaigns. These marketing schemes emphasize adventure after many experienced over a year of restlessness.

Insight - As lockdowns lift, many travelers are eager to experience the world again as they plan for their next once-in-a-lifetime trip. These consumers are eager to make lasting memories through novel experiences – especially after a year of mundanity and restriction. Consumers will flock to brands that understand these sentiments and offer experiences that match their desire to escape to somewhere new.

Trend - Brands are launching bikes and bike accessories that accommodate contemporary outdoor enthusiasts. Deployed as camping transport solutions, features like comfort, packability, and weight are strongly emphasized in this category of product.

Insight - As a result of the COVID-19 pandemic and the government-imposed restrictions which forced many to remain at home, consumers continue to look for ways to spend time outdoors and satisfy their spirit for adventure in a manner that is safe and respectable. This has not only caused a surge in the demand for accessible outdoor travel, but it has also led consumers to prioritize their fitness and push their limits in more ways than one, leaving them satisfied with their progress and discipline.

Trend - Coined by Dan Buettner, Blue Zones are identified as regions of the world where a higher than usual number of people live much longer than average. Brands—particularly in the hospitality and nutrition sector—are drawing inspiration from lifestyles in Blue Zones in order to provide unique enriching, longevity-enhancing experiences to consumers.

Insight - As a result of the acceleration and boom of the health and wellness movement, contemporary consumers have internalized the pursuit of mindfulness and well-being as a habit. For many, striving to maintain good physical and mental stamina is enabling them to feel happier, confident, and more energized. In addition, the emphasis on wellness practices allows individuals to gain peace of mind since they are taking preventative measures for aging.

Trend - Large technology brands are now making it easier for consumers to pay for their fares while taking public transit. These new features include smartphone wallet payments and mobile map payment tools.

Insight - Modern consumers living in bustling cities often face a fast-paced environment and are looking for effective ways to balance their work and personal life. Many consider their time precious, seeking ways to optimize their daily activities to save time. As a result, these individuals expect efficiency to be prioritized in how they engage with brands, platforms, and services.

Trend - Luxury travel brands are known to rely on unique activities to attract travelers and, most recently, the emphasis has fallen on science-backed experiences that combine education and wonder. Hotels are partnering up with scientists and experts to deliver involved and collaborative explorations of surrounding nature.

Insight - When going on vacation, contemporary consumers often look for activities that they can enjoy at their destination and much of this search is motivated by curiosity and the need to escape from the mundane. In this space, many are prioritizing activities that will allow them to learn and/or experience something new. This demand is usually driven by a desire to enrich one's life and when this is satisfied, consumers feel inspired and energized.

Trend - Airlines and airports are launching digital platforms containing information for travelers. The aim is for these platforms to house the most current information regarding COVID-19, such as rules, requirements, testing options and a space to record test results and vaccination records.

Insight - With changing travel patterns since the rise of COVID-19, it's more important than ever for consumers to be kept abreast of important rules and information while on the go. As rules surrounding social distancing, testing and quarantine are continuously evolving, travelers can find it tough to keep up with pertinent information as it arises. Quick access to this information will continue to be relevant, as the rules surrounding travel are likely here to stay.

Trend - Airlines, resorts, and travel-related brands are planning for private or semi-private flights. While before such experiences have been considered luxurious, in the post-COVID era, these services seem more like a necessity for comfort.

Insight - Due to the COVID-19 pandemic and the government-imposed restrictions that have been in effect for many months, consumers have altered their habits and interactions for the sake of safety. As countries gradually reopen and the economy attempts a re-start, individuals are remaining wary and anxious in their surroundings. In order to feel comfortable, safe, and at ease, consumers are looking for more intimate services.

Trend - Tech companies are working in collaboration with organizations and researchers to develop projects, tailored to space and the future of technology. With options like access to cellular service on the moon, these partnerships aim to benefit both commercial opportunities and the needs of the space industry.

Insight - The tech industry has expanded dramatically due to consumer buy-in and the availability of funding. Having experienced this ongoing progress or at least being aware of it, individuals are developing higher expectations that feed into a continuous demand for new and unique experiences. Professionals in various sectors, on the other hand, are anticipating that tech can alleviate some stresses of the job. Because of this, the tech industry is persisting with revolutionizing its approaches and areas of innovation.

Trend - Companies are launching specialized mobile platforms—referred to as "digital health passports" or "immunity passports"—that will store COVID-19 immunization records and test results. These tools are envisioned as risk-mitigating solutions for travel, retail, and more.

Insight - Many consumers are struggling to keep up or even fully understand the ever-changing restrictions surrounding travel and commerce both at home and abroad. Aware that they need to present a plethora of new documentation in order to be allowed to partake in activities or travel, consumers are looking for solutions that will make their experience easier and more convenient. This allows them to be better organized and, as a result, less stressed when trying to navigate COVID-19 restrictions.