OpenKey Launches a Brand-New Guest Experience App for Hotels
Kanesa David — November 30, 2022 — Tech
References: openkey.co & hospitalitynet.org
OpenKey has announced the launch of a new guest app experience with improved functionality and platform expansions. Whether its a seamless digital check-in experience, guest communication, or in-app promotions, OpenKey is dedicated to improving the hotel experience on a global scale. Improved access to hotel rooms, the gym, the pool, and the spa are just a few of the many additional features and functionalities the new app will allow, thanks to its advanced design.
A sleep assistance function is also available to aid guests who want a good night’s rest while out of town. Hotels may quickly upload images of their establishment, add Wi-Fi details, and offer exclusive in-app promos through the new and upgraded hotel information category. In the upcoming months, more tools for guest involvement will become accessible as OpenKey continues to expand its app technologies.
Image Credit: OpenKey
A sleep assistance function is also available to aid guests who want a good night’s rest while out of town. Hotels may quickly upload images of their establishment, add Wi-Fi details, and offer exclusive in-app promos through the new and upgraded hotel information category. In the upcoming months, more tools for guest involvement will become accessible as OpenKey continues to expand its app technologies.
Image Credit: OpenKey
Trend Themes
1. Improved Guest Experience - Hotels can leverage OpenKey's upgraded app to offer guests a seamless digital check-in, communication, sleep assistance, and added features like gym access and exclusive in-app promos.
2. Digital Transformation of Hospitality - OpenKey's new app signifies the digital transformation of the hospitality industry, whereby hotels can digitize traditional services, such as check-in, in-app promos, and improved communication, for an enhanced guest experience.
3. Expansion of App Technologies - As OpenKey expands its app technologies, hotels have the opportunity to stay ahead of the competition and offer guests innovative app features and functionalities that elevate their overall stay experience.
Industry Implications
1. Hospitality - Hotels can leverage OpenKey's advanced digital guest experience app to provide their guests with a seamless, technology-driven hotel stay.
2. Travel - OpenKey's upgraded guest experience app provides travelers with a convenient, efficient, and hassle-free way to check-in, access hotel amenities, get promotions and stay connected with the hotel staff.
3. Technology - OpenKey's app signifies the increased adoption of digital technologies to transform traditional services and enhance customer experiences in the hospitality and travel industries.
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