Trend cluster
Category

Shoppertainment

Engaging customers through an exciting and entertaining retail experience.

Pop-Up Shopping PodsInteractive Digital ShowroomsLinguistic Retail CampaignsCinematic Couture ShopsBoutique Simulation Games

Trend

What is the Shoppertainment trend?

Shoppertainment: To grab the attention of today's shoppers, retailers are looking for more innovative ways to create an exciting in-store shopping experience. Thus, the era of "shoppertainment" is born, in which stores are readily adding interactive and exciting elements such as theaters, musical displays, digital showrooms and more. IKEA, for example, even hosts slumber parties at its Essex store, giving customers a night of movies, food, manicures and more. Amidst heated competition and tightening wallets, it's no surprise that retailers are pulling all the stops to when it comes to giving customers an experience to remember.

Trend themes

Themes within the Shoppertainment trend

Three behaviours holding the trend together
01

Shoppertainment

Retailers are incorporating more interactive and exciting in-store shopping experiences.

02

Interactive Digital Showrooms

Auto industry showrooms are revolutionized through immersive digital technology.

03

Linguistic Retail Campaigns

Campaigns that highlight the power of the written word in retail are being implemented.

Industry implications

What the Shoppertainment trend means for industry

Where the trend changes the playbook
For

Retail Industry

Opportunities to create more innovative and exciting in-store experiences for customers.

For

Auto Industry

Opportunities to provide customers with immersive and experiential shopping experiences via interactive digital showrooms.

For

Fashion Industry

Opportunities to merge entrepreneurship, fashion and virtual gaming by curating and selling real-life fashion products in online simulation games.

Trend signals

Trend signals for Shoppertainment

Trend score 4.2 out of 10, from popularity 66%, activity 51%, freshness 8%.

Popularity66%
Activity51%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Shoppertainment trend

7 featured examples from Dec 6, 2011 to Jul 24, 2012
Pop-Up Shopping Pods
CategoryMarketing

Pop-Up Shopping Pods

The Nike+ Fuelstations

Disruptive innovation opportunity: Transform traditional retail stores into interactive and futuristic spaces to attract customers and enhance their shopping journey.

Interactive Digital Showrooms
CategoryAutos

Interactive Digital Showrooms

Audi City Will Provide Customers With a New Buying Experience

Audi City redefines the car-buying experience and presents opportunities for other automotive brands to create immersive digital showrooms.

Linguistic Retail Campaigns
CategoryArt & Design

Linguistic Retail Campaigns

Selfridges 'Words Words Words' Celebrates Power of Written Word

Opportunity for retailers to explore new and innovative ways to connect with customers.

Cinematic Couture Shops
CategoryLuxury

Cinematic Couture Shops

Louis Vuitton 'Roma Etoile' Boutique Will House a Small Theater

The luxury fashion industry can explore the opportunity of renovating historical buildings to create unique store concepts that provide customers with memorable shopping experienc…

Boutique Simulation Games
CategoryTech

Boutique Simulation Games

Stylmee Lets Users Curate & Sell Fashion Products in a Virtual Store

Stylmee disrupts the fashion retail industry by offering a virtual platform for curating and selling real-life fashion products, providing a unique shopping experience for players.

Furniture Store Slumber Parties
CategoryMarketing

Furniture Store Slumber Parties

IKEA Sleepover Offers Fans a Night of Fun & Pampering

Furniture stores can leverage the trend of sleepover events to attract customers, showcase their products, and build brand loyalty.

Musical Retail Displays
CategoryMarketing

Musical Retail Displays

Calvin Klein Sound Installation Offers Customers an Audio Experience

By incorporating music and interactive displays into retail environments, fashion brands like Calvin Klein have the opportunity to enhance the shopping experience for customers.