Trend cluster
Category

P2P
Support

Peer-to-peer support becomes a lifeline for communities overcoming COVID-19.

Crowdsource-Powered Pandemic ToolsApp-Based Support GroupsSenior Food Delivery InitiativesSocial Media Community-Support-Tools

Trend

What is the P2P Support trend?

P2P Support: Individuals are looking for ways to help others amidst the COVID-19 pandemic, and brands are increasingly offering tools and resources that facilitate supportive interactions between people and communities.

Insight

The consumer insight behind the P2P Support trend

As the world battles the ongoing health crisis, people are being impacted in many ways. Outside of health--lifestyle disruptions, the risks of leaving the home, and the negative impact on mental health are all obstacles that millions around the world are currently facing. Peer-to-peer support looks different right now, but consumers are looking to help others in the ways they can--whether that's in offering their time or their expertise. This surge in charitable endeavors comes as consumers look for positive things they can control, at a time when there's not a lot they're able to.

Trend themes

Themes within the P2P Support trend

Three behaviours holding the trend together
01

Peer-to-Peer Support

Individuals want to help others amidst the COVID-19 pandemic, and brands offering tools and resources that facilitate supportive interactions between people and communities.

02

Crowdsourced Pandemic Tools

Social network platform HeroX leverages crowdsourcing for a resource hub that accelerates the spread of information and solutions to COVID-19, connecting innovators with life-saving opportunities amid this pandemic.

03

App-Based Support Groups

Lyf App has launched as the world's largest virtual support group to provide help, support, compassion, and connections for those going through COVID-19 related anxiety, depression, and other issues, along with licensed psychologists to offer feedback and support 24/7.

Industry implications

What the P2P Support trend means for industry

Where the trend changes the playbook
For

Social Media

Social media platforms can help people seek and provide assistance to others, and promote positive social interactions at a difficult time. Disruptive innovation opportunity is to offer better tools and resources to support communities during a crisis.

For

Crowdsourcing

Crowdsourced platforms can accelerate the spread of information and solutions to COVID-19, connecting innovators with life-saving opportunities amid this pandemic. Disruptive innovation opportunity is to leverage collective intelligence for quick resolution of challenges in times of crisis.

For

Non-Profit

Non-profits can support low-income seniors with necessities during the COVID-19 pandemic by providing subsidized food crates, and further by including information to help seniors plan out meals using the products in the box. Disruptive innovation opportunity is to develop a better system to support low-income seniors during a crisis.

Workshop question

How is your brand facilitating community support at this time?

Trend signals

Trend signals for P2P Support

Trend score 4.3 out of 10, from popularity 65%, activity 55%, freshness 9%.

Popularity65%
Activity55%
Freshness9%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific
South America
Africa