Trend cluster
Category

Authentic
Interaction

The influence of celebrities is changing amidst the COVID-19 pandemic.

Charitable Quarantine WinesCreativity-Inspired Department Store CampaignsPandemic Relief Workout PromotionsSkill-Building Celebrity CoursesSelf-Care Live Chat Series

Trend

What is the Authentic Interaction trend?

Authentic Interaction: In uncertain times, the role of the celebrity or influencer is criticized due to the positions of privilege and aspirational lifestyles they hold. However, amidst the current pandemic, some are prioritizing authentic interactions by supporting people's skills and offering acts of service--maintaining the influence they have from a marketing perspective, while retaining their audiences.

Insight

The consumer insight behind the Authentic Interaction trend

In the current crisis, people are losing their incomes, their routines, and their sense of normalcy as they navigate the anxieties of our new normal. With this pandemic coming on the tails of increased awareness of and push-back against the inequalities that currently exist in our capitalist system, consumers are more likely now than they have been before to react poorly to ill-timed and meaningless celebrity interactions. People in positions of influence who are able to form authentic bonds and genuine acts of service are more likely to retain the respect of people facing distress.

Trend themes

Themes within the Authentic Interaction trend

Three behaviours holding the trend together
01

Authentic Interactions

People in positions of influence who are able to form authentic bonds and genuine acts of service are more likely to retain the respect of people facing distress.

02

Pandemic Relief

Companies and individuals are using their platforms to raise funds for COVID-19 relief efforts.

03

Creativity and Self-Care

Businesses are launching initiatives to encourage and promote creativity and self-care during social distancing measures.

Industry implications

What the Authentic Interaction trend means for industry

Where the trend changes the playbook
For

Education Services

An increase in online education options could provide an opportunity for companies to offer a wider range of low-commitment, affordable courses taught by industry professionals.

For

Fitness and Wellness

Fitness companies could leverage their platforms to not only offer workouts, but also encourage donations to charitable causes and promote mental health and self-care practices.

For

Food and Beverage

Collaborative efforts between celebrities, wineries, and other industry professionals to create products that promote charitable causes could disrupt the traditional marketing strategies for food and beverage products.

Workshop question

How is your brand forming genuine engagement with its customers at this time?

Trend signals

Trend signals for Authentic Interaction

Trend score 5.7 out of 10, from popularity 87%, activity 74%, freshness 9%.

Popularity87%
Activity74%
Freshness9%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific