On-Demand Concierge

Consumers turn to digital solutions in the hospitality sector

Implications - The share economy has given rise to a consumer culture that operates on an as-needed basis, leading to the emergence of many digital, on-demand services. In the hospitality industry, this has meant a proliferation of digital concierges in place of human representatives. This progression not only reveals that the average consumer has become more trusting of big data to deliver insightful, personal recommendations, but also that they favor service through the medium of their own personal devices.
SCORE 4.3
Popularity
Activity
Freshness
Megatrends
Patterns
33,245 Total Clicks
Oct 15 - Mar 16
Mild
MarketingAutosInteractive
Featured Examples
Big Data Travel Platforms - 'Wayblazer' Uses IBM Watson as an Intelligent Concierge
SCORE 4.8
Average 965 Clicks Pub: Feb 22, 16
Big Data Travel Platforms
'Wayblazer' Uses IBM Watson as an Intelligent Concierge
Wayblazer is a next-generation travel platform that’s powered by IBM Watson. Unlike many other travel platforms that require more work from the end user, this one uses big data to offer... [More]
On-Demand Concierge Apps - The Bellhop App Functions as a Personal Concierge
SCORE 5.1
Warm 612 Clicks Pub: Feb 25, 16
On-Demand Concierge Apps
The Bellhop App Functions as a Personal Concierge
The Bellhop app is a new tool that travelers can use to search for food, transportation and entertainment services. When it comes to travelling, many people use multiple different apps for tasks... [More]
Digital Concierge Services - The ‘Prettyclose’ Site is a Social Lifestyle Network for Avid Travelers
SCORE 4.2
Average 249 Clicks Pub: Oct 6, 15
Digital Concierge Services
The ‘Prettyclose’ Site is a Social Lifestyle Network for Avid Travelers
The Prettyclose network is an online platform that allows users to create profiles and share venues, restaurants and events with their followers. The idea is to create a digital concierge service... [More]
Branded Concierge Services - The FordPass Promotion Gives Car Owners Access to Special Perks
SCORE 2.5
Mild 322 Clicks Pub: Jan 13, 16
Branded Concierge Services
The FordPass Promotion Gives Car Owners Access to Special Perks
FordPass is a new service that is slated to change the way we experience cars. With many consumers considering alternative forms of transportation, auto companies are looking for creative ways to... [More]
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