With the latest update to the 'HotelTonight' app, users can now access the Aces Concierge service. The new service corresponds with the push to integrate existing hotel services with digital technology and the steady rise of automated concierges.
The new Aces Concierge service is designed to make it easier for hotels to address the needs of their guests. The service is available from the moment of check-in until the point of check-out, ensuring that guests always have access to concierge services. If an issues arises such as the need for extra pillows, dinner recommendations or arranging as early check-out, guests can use the app's messaging-based platform to ensure that their needs are promptly addressed.
Designed for business travelers with specific room requirements, as well as leisurely travelers interested in exploring, the new service helps to elevate the standard hotel experience.