Digital touch-points increase productivity and boost morale
Implications - As increased touch-points with employees can prevent disquietude and lead to improved performance and motivation, busy employers look for streamlined tools that can help them gage the temperature of their team without taking up too much time. Through digital check-ins, bosses can keep tabs on how employees are feeling and performing, and are able to adjust accordingly, without employees feeling micromanaged.
Workshop Question - In regards to office culture, how does your team remain motivated? Is there a new system you could implement to gamify day-to-day productivity?
Trend Themes
1. Digital Employee Check-ins - As employers increasingly utilize digital tools to check-in with their employees, there is a growing need for streamlined and efficient solutions that allow for monitoring without micromanagement.
2. Real-time Satisfaction-measuring Services - As measuring employee and customer satisfaction becomes increasingly important to businesses, there is a growing demand for real-time measurement tools that allow for proactive action based on feedback.
3. Employee Engagement Platforms - To address disengaged workers and their impact on productivity, companies are turning to employee engagement platforms that provide opportunities for anonymous feedback, idea sharing, and peer recognition.
Industry Implications
1. Human Resources - The utilization of digital check-in tools, real-time satisfaction-measuring services, and employee engagement platforms have the potential to revolutionize human resource management and optimize workforce performance.
2. Productivity Software - The development of applications such as RescueTime, which allows workers to manage their time efficiently and optimize their work habits, represent a significant opportunity for the productivity software market.
3. Customer Service - As exemplified by HappyOrNot, companies that prioritize customer satisfaction measurement and effectively utilize real-time feedback tools can gain a significant advantage in the highly competitive customer service industry.
