Jesta, a company that supports retail and wholesale operations to take better advantage of business-oriented software assistance, is launching an innovative new mobile app that is designed to help these clients enjoy a better service delivery experience.
Available for download through the iTunes store, this new smartphone app allows Jesta I.S. customers to keep tabs on, identify and stay on top of all of their projects that are powered by Jesta's software solutions. Users can sign up for notifications, and can even make use of an embedded customer support tool in order to seek the resolution of technical problems.
Customer service is certainly important for end users, but it's just as important in the B2B realm, where a good service delivery experience could land you a business client for decades.