Trend cluster
Category

Collaborative
Prototyping

Established brands show authenticity by using customer feedback.

Flavor-Swapping Chip PromotionsCustomized Loyalty AppsCinnamon-Encrusted Kids' CerealsReformulated Crispy Chicken Sandwiches

Trend

What is the Collaborative Prototyping trend?

Collaborative Prototyping: Though smaller companies have the freedom to create products based in consumer feedback, more established brands have more red tape, and therefore must apply feedback in smaller, incremental ways. This is being implemented through small tweaks to existing products that explicitly reference real product feedback. Not only does this show authenticity, but satisfies the consumer desire to contribute to the products they consume.

Trend themes

Themes within the Collaborative Prototyping trend

Three behaviours holding the trend together
01

Customer feedback integration

Established brands use customer feedback in smaller, incremental ways by applying it to existing products, creating an opportunity for incremental innovations.

02

Personalization

Loyalty apps provide personalized experiences through the use of customer-specific data, creating chances for customization innovations.

03

Consumer input utilization

Consumer input influences product development and flavors, providing opportunities for brands to tailor their products to changing preferences.

Industry implications

What the Collaborative Prototyping trend means for industry

Where the trend changes the playbook
For

Food and Beverage

The food and beverage industry can use these trends to develop new products tailored to their customer's changing preferences.

For

Technology

The incorporation of customer data in loyalty apps provides opportunities to develop new technologies to improve user experiences.

For

Marketing

Brands can use customer feedback and input to develop their marketing strategies and promotions to better engage their audience.

Workshop question

Brainstorm 5 new ways to leverage customer feedback.

Trend signals

Trend signals for Collaborative Prototyping

Trend score 3.7 out of 10, from popularity 54%, activity 48%, freshness 8%.

Popularity54%
Activity48%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X (not a primary audience)
  • Boomer (not a primary audience)
Market
North America