Hitachi's 'EMIEW' customer service robot is suited to carrying out a range of tasks and among them is attending to visitors who are passing through the Haneda international airport in Tokyo, Japan.
At the airport, EMIEW works in tandem with a digital tourist information center screen, which can be used to pul up maps of the airport in order to help travelers easily navigate the building. In a demonstration, Hitachi set up a scenario where a tourist specified that she was unfamiliar with the airport and would like to locate the nearby gift shops. The bot then goest on to ask: "What kind of gift are you looking for?" and refines its search for Japanese-specific gift shops.
Assistive Airport Robots
More Stats +/-
Controversial Celeb Exhibits
Explorative Space Sportswear
Expressive Robot Faces
Educational Family Robots
Car Key-Connected Breathalyzers
Free 2019 Report & eBook
Get the top 100 trends happening right NOW -- plus a FREE copy of our award-winning book.
Our Research Methodology
This article is one of 350,000 experiments. We use crowd filtering, big data and AI to identify insights.
Hitachi's 'EMIEW' Robot Helps Travelers at Haneda International Airport
- By: Laura McQuarrieSep 7, 2016