Category
Art & Design
Oven Aesthetics
Trend cluster
Category
Unstaffed
Convenience
Grocers opt for staff-less options that simplify store layouts.
5.7
Trend score
Trend
What is the Unstaffed Convenience trend?
Unstaffed Convenience: Unstaffed grocers provide two distinctions – tech-enhanced convenience and a restructuring of how the layouts of these traditional spaces are designed. With staff-less grocers comes a crucial curation and simplification of retail displays, as customers can no longer seek out the assistance of employees in order to find and complete their purchases. The inevitable reforms associated with this shift set a precedent for how other retail spaces can redesign store layouts in a way that best suits the needs of customers.
Trend themes
Themes within the Unstaffed Convenience trend
Three behaviours holding the trend together01
Unstaffed Stores
Unstaffed grocers provide customers with greater convenience through tech-enhanced services while rethinking store layouts.
02
Cashierless Stores
Cashierless stores with facial recognition tech offer streamlined and personalized shopping experiences.
03
Autonomous Delivery
Autonomous vehicles for home deliveries maximize quality of product and ease of customer experience.
Industry implications
What the Unstaffed Convenience trend means for industry
Where the trend changes the playbookFor
Retail
Retail industries have an opportunity to leverage technology to create more efficient, automated, and personalized shopping experiences for customers.
For
Logistics & Delivery
Autonomous delivery systems provide opportunities for optimization and cost savings in last mile logistics.
For
Finance & Payment
Cashless transactions, such as with mobile payment apps, provide convenient and secure payment options for customers while allowing for 24/7 operation.
Workshop question
How can your brand restructure and simplify its retail spaces, or business processes?
Trend signals
Trend signals for Unstaffed Convenience
Trend score 5.7 out of 10, from popularity 91%, activity 73%, freshness 8%.
Popularity91%
Activity73%
Freshness8%
Audience
50%Men
50%Women
- Gen Alpha
- Gen Z
- Millennial
- Gen X
- Boomer
Market
North America
Europe
Asia-Pacific
Evidence
Examples of the Unstaffed Convenience trend
4 featured examples from Dec 22, 2017 to Apr 27, 2018CategoryAutos
Grocery-Hauling Car Concepts
The Robomart Brings Vegetables and Produce To Your Door
The Robomart concept could disrupt the grocery delivery industry by offering a more convenient and high-quality option for fresh produce delivery.
CategoryTech
Self-Serve Convenience Stores
Irispay's "E-Concept Store" in Malaysia is a Self-Service Store
The retail industry can benefit from the implementation of unstaffed self-service stores, as it enables extended hours of operation and reduces labor costs.
CategoryBusiness
Staffless Convenience Shops
China's JD.com Plans to Launch Hundreds of Unmanned Stores
The technology industry has the opportunity to develop and provide cutting-edge solutions for unmanned stores, facial recognition systems, and autonomous vehicles.
CategoryBusiness
Futuristic Cashierless Stores
Alibaba's 'Futuremart' is a High-Tech Cashierless Store in China
Disruptive innovation opportunity: Integrate technology like facial recognition and mobile payment systems into traditional retail stores to create cashierless shopping experience…
