Grocers opt for staff-less options that simplify store layouts
Implications - Unstaffed grocers provide two distinctions – tech-enhanced convenience and a restructuring of how the layouts of these traditional spaces are designed. With staff-less grocers comes a crucial curation and simplification of retail displays, as customers can no longer seek out the assistance of employees in order to find and complete their purchases. The inevitable reforms associated with this shift set a precedent for how other retail spaces can redesign store layouts in a way that best suits the needs of customers.
Workshop Question - How can your brand restructure and simplify its retail spaces, or business processes?
Trend Themes
1. Unstaffed Stores - Unstaffed grocers provide customers with greater convenience through tech-enhanced services while rethinking store layouts.
2. Cashierless Stores - Cashierless stores with facial recognition tech offer streamlined and personalized shopping experiences.
3. Autonomous Delivery - Autonomous vehicles for home deliveries maximize quality of product and ease of customer experience.
Industry Implications
1. Retail - Retail industries have an opportunity to leverage technology to create more efficient, automated, and personalized shopping experiences for customers.
2. Logistics & Delivery - Autonomous delivery systems provide opportunities for optimization and cost savings in last mile logistics.
3. Finance & Payment - Cashless transactions, such as with mobile payment apps, provide convenient and secure payment options for customers while allowing for 24/7 operation.
4 Featured, 30 Examples:
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Date Range:
Dec 17 — Apr 18
Trending:
Warm
Consumer Insight Topics:
