Source Signatures
Digital
Dining
Restaurants augment customer experience through use of technology.
Trend
What is the Digital Dining trend?
Digital Dining: Technology is quickly changing the food service industry, first with on-the-go ordering apps and restaurant locators, and now, through the use of interactive technologies that augment the in-store dining experience. From touchscreen tabletop menus to interactive music applications, these innovations not only make the process of food service more efficient and convenient, but they also enhance customer experience by providing a more engaging and interactive way to enjoy one's favorite restaurants.
Trend themes
Themes within the Digital Dining trend
Three behaviours holding the trend togetherInteractive Dining Experiences
Restaurants increasingly using technology to provide an immersive and interactive dining experience for customers
Digital Payment Systems
Restaurants are transitioning away from physical checks to digital payment systems that offer convenience to customers and increased efficiency for restaurants
Restaurant Technology Integration
Tablets, touchscreens, and other forms of technology are being integrated into restaurant operations for ordering, customer service, and payment mechanisms
Industry implications
What the Digital Dining trend means for industry
Where the trend changes the playbookHospitality Industry
The hospitality industry stands to benefit from the use of technology to enhance customer experience and streamline operations.
Payment Processing Industry
New developments in digital payment systems are changing the way that banks and payment processing companies handle transactions in restaurants and other establishments.
Software Development Industry
The software development industry is being propelled by the need for innovative restaurant technologies. These technologies have the potential to disrupt the way that restaurant operations are run and improve the overall customer experience.
Trend signals
Trend signals for Digital Dining
Trend score 4.3 out of 10, from popularity 72%, activity 48%, freshness 8%.
- Gen Alpha (not a primary audience)
- Gen Z
- Millennial
- Gen X
- Boomer
Evidence
Examples of the Digital Dining trend
7 featured examples from Aug 22, 2011 to May 30, 2012Digital Dinner Bills
Check 1-2 Integrates Paper Checks With Touchscreen Tablets
Restaurants can utilize digital billing technology to provide convenience and enhance customer satisfaction.
Touchscreen Tabletop Menus
Order Food Conveniently From Your Seat with Draqie Interactive Table
Restaurants can leverage touchscreen tabletops to improve customer experience, increase efficiency, and streamline the ordering process.
Sound-Silencing Restaurants
The Acoustics Adjustment System at COMAL is iPad Powered
Restaurants will continue investing in technology to provide unique dining experiences that set them apart from competitors.
Interactive Health Dining
Tanita Shokudo Restaurant Gives Patrons Tools to Make Smart Choices
Opportunity for restaurants to differentiate themselves by offering interactive dining experiences that promote healthy eating.
Waiter-Inspired Tablets
Buffalo Wild Wings Fuses Technology with Ordering
The use of tablets for ordering and interactive experiences in restaurants has the potential to revolutionize the dining industry and improve customer engagement.
Digitalized Droid Kegs
Paul Carff's Kegdroid Gives Way to the Future of Bartending
The digitized Kegs will disrupt the beverage industry bringing in unique product experiences.
Tablet Dining Companions
De Santos Restaurant is the First to Use an iPad Ordering System
Incorporating tablet technology in restaurants