Boomers Consumer Insights

Trend - Healthtech brands are creating specialized eyewear with built-in hearing aids. Utilizing technologies like bone conduction, transcription, or audio amplification, these glasses aim to provide a non-intrusive solution to hearing impairment—meaning they can be worn daily with minimal discomfort.

Insight - As individuals age, many develop issues related to sight or hearing impairments. These consumers turn to wearable solutions, such as corrective lenses or in-ear hearing aids, to improve their quality of life. However, of these consumers acknowledge that these solutions are uncomfortable, and are just worn as necessities. Brands are now looking to use modern technologies, such as artificial intelligence, to improve the quality of these solutions, both in terms of comfort and assistive ability.

Trend - Brands in the beauty industry are making less-traditional procedures more affordable and accessible. Through marketing and increased availability, these procedures are being destigmatized, and are in turn becoming more commonplace. These factors result in fewer barriers for interested consumers.

Insight - Millennials and previous generations grew up in a society that stigmatized purely cosmetic procedures, such as bodily injections or lifts. In part brought on by the shifting nature of the beauty industry and by North American society trending in a progressive direction, the stigmas around such practices are fading. As a result, brands are more openly advertising these services in order to appeal to consumers who may have previously considered or been on-the-fence about such beauty practices.

Trend - Brands are tapping into nostalgic soda flavors, reimagining these drinks as health-positive products filled with probiotics. These items satisfy nostalgic desires for hearty, classic sodas while simultaneously boosting consumers' gut health.

Insight - Many consumers remember the joy of drinking soda as a youth. However, far fewer customers continue to drink soda in adulthood for health reasons. These consumers desire to recapture these flavorful, youthful experiences, but not to the detriment of their own health. Therefore these customers place pressure on brands to create better-for-you products that appease nostalgia.

Trend - Brands are increasingly launching digital and technological menopause solutions, as consumers have become more familiar with technology over the pandemic. These products help consumers manage symptoms from home while ensuring they have on-demand access to support through digital channels.

Insight - The pandemic caused women experiencing menopause to feel more isolated than before as in-person medical services were moved to digital platforms. These conditions led to aging consumers becoming more intimately connected to technology than before, increasing the perceived value of menopause-focused technological solutions. This directly caused an increase in demand for smart gadgets, AI-powered solutions, and digital platforms focused on perimenopause and menopause support.

Trend - Due to mobility issues and/or other age-related disabilities, senior citizens find it more difficult to connect, travel, exercise, and enjoy outdoor activities. Brands are leveraging the accessibility of the metaverse to create tailored experiences that address these problem areas. Services emphasize social interaction and immersion in the metaverse.

Insight - The pandemic caused levels of perceived isolation to worsen, leading to elderly people feeling even more disconnected from their friends and communities. These individuals found it harder to remain active and access daily services. The rapidly-advancing metaverse arose as a space for innovation in these areas, leading to brands creating curated experiences for elderly people that help with socialization, exercises, mental stimulation, and services such as banking or healthcare.

Trend - As the possible applications of artificial intelligence continue to evolve, new med tech startups are leveraging Wi-Fi sensing technology augmented by AI to provide non-invasive forms of health monitoring to at-home patients. This includes fall detection, activity level monitoring, and abnormal behavior monitoring.

Insight - Pandemic-driven lockdowns have caused many people, particularly elders, to remain at home more frequently. Combining this with the fact that many primary caregivers were often away from home for long periods of time, there arose a need for constant home monitoring of risk-prone individuals. However, solutions such as cameras are invasive to personal privacy, leading to many brands creating wireless, camera-free sensors that operate constantly. This new solution, then, offers both peace of mind and privacy.

Trend - While countless skincare brands explicitly focus on Millennial consumers, products specifically targeting boomers are also on the rise. These mature skin-focused products ditch elusive claims of age-reversal and instead focus on skin health, texture, and post-menopausal skin concerns.

Insight - Consumers continue to demand products that cater to their specific needs as opposed to a one-size-fits-all approach. Baby boomers, with both time and money to spare, look to beauty and personal care brands to expressly design and formulate products to address their evolving concerns at every life stage.

Trend - Companies are debuting solutions that are geared toward connecting older demographics. Whether for the purpose of finding love or embarking on a new career path, these initiatives keep participants engaged and active.

Insight - Older consumers can often experience a sense of alienation, especially in today's environment which is increasingly fast-paced and demanding. However, many still have a desire to step outside of their comfort zone and embark on new experiences. This does not only allow older consumers to be active and—in some cases—healthier, but it also contributes to feelings of independence as individuals navigate different situations.

Trend - Researchers and companies are developing smart home appliances—predominantly for the kitchen and bathroom spaces—that monitor and track usage. Coupled with tech-enhanced features, these products analyze consumer habits and waste, producing insight into their health in real-time.

Insight - Consumers—especially those part of an older demographic—become understandably concerned about their health as they progress in age. This causes individuals to be more mindful of their wellbeing over time by adopting healthy habits and keeping tabs on their wellbeing. In order to do so without stress, many turn to solutions that streamline the tracking and analysis of personal information in real-time. As a result, consumers gain peace of mind as they can identify any possible health conditions early on.

Trend - Companies are looking to customize the travel experience for consumers with various packages. In the family-friendly category, brands are recognizing skip-generation travel as being in-demand and as a result, many products and services are created to fill this space and appeal to grandparents and their grandchildren.

Insight - Boomers in retirement have free time and are eager to use it to strengthen their relationship with their grandchildren. As the Gen Z demographic tends to prioritize experience as much as personal possessions, space opens up here for brands to facilitate active environments that engage the interests of both grandparents and grandchildren.