Check-In 2.0

Hotels adopt easier check-in systems for increased convenience

Implications - In an effort to compete with the peer-to-peer economy and the sharing of accommodations, hotels are trying to make the travel process as seamless as possible for guests. Noting that convenience is paramount when it comes to travel, hotels are now offering digital, mobile or biometric check-ins to increase efficiency. Not only easier, this system also speaks to a consumer desire for greater control and independence.
SCORE: 5.4
This Year and Mild Top 5 Examples: 3,167 Total Clicks Aug 15 - Dec 16
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Consumer Insight Topics: TechWorldTravel
Keyless Check-In Systems - This New Hilton System Lets Members Check In With Their Smartphones
SCORE: 4.8
Mild 305 Clicks Pub: Aug 19, 15
Keyless Check-In Systems
This New Hilton System Lets Members Check In With Their Smartphones
Hilton’s all-new keyless check-in system allows Hilton rewards club members to use their cellphones to open their rooms. This means members no longer have to worry about carrying around... [More]
Hotelier Chain Apps - The Marriott Mobile App Makes It Easier to Access Hotel Services
SCORE: 4.8
Mild 226 Clicks Pub: Aug 19, 15
Hotelier Chain Apps
The Marriott Mobile App Makes It Easier to Access Hotel Services
The Marriott Mobile App is part of an effort by the global hotel chain to make it easier for its guests to access a wide variety of services related to their stay. The app, available on the Apple... [More]
Hotel Room Key Apps - 'SPG Keyless' Lets Guests Enter Their Rooms Using Their Smartphones
SCORE: 4.9
This Year and Mild 201 Clicks Pub: Dec 8, 16
Hotel Room Key Apps
'SPG Keyless' Lets Guests Enter Their Rooms Using Their Smartphones
Starwood Hotels & Resorts SPG app offers guests a host of options to make their stay as convenient as possible, not the least of which is the SPG Keyless feature. Through the app, guests are... [More]
Digitized Check-In Kiosks - These Self-Service Hotel Kiosks Replace Concierge Staff
SCORE: 3.6
Mild 2,260 Clicks Pub: Mar 8, 16
Digitized Check-In Kiosks
These Self-Service Hotel Kiosks Replace Concierge Staff
UK-based hospitality chain Village Hotels recently introduced its self-service hotel kiosks that are powered by cloud-based management system hetras. The new partnership means that Village Hotels... [More]
Convenient Hotel Apps - The Accor Hotels App Allows For Easy Access to Hotel Information
SCORE: 3.5
Mild 175 Clicks Pub: Aug 19, 15
Convenient Hotel Apps
The Accor Hotels App Allows For Easy Access to Hotel Information
Accor Hotels announced the release of its very own Apple Watch app, which allows users to access a whole range of services and information for their convenience. The app allows users to receive... [More]
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