Restaurants update their space with hi-tech features
Implications - In addition to meeting demands for convenience, food service technology has evolved to serve a greater purpose of connecting consumers. Much like how beacon has revolutionized the retail space, restaurant tech has become a way to engage patrons, whether that be through integrating their devices to the space itself, or offering interactive tools. This shift emphasizes the closing gap between consumers and technology, especially as it becomes more intuitive.
Workshop Question - With shorter attention spans than ever before, how can you integrate hands-on collaboration into your offerings in order to engage younger consumers?
Trend Themes
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Connected Dining — Restaurants are updating their spaces with high-tech features to engage and connect with consumers.
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Robotic Process Automation — Using robots in the food space to increase product creation efficiency.
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Facial Recognition Technology — Incorporating facial recognition technology to personalize ordering experiences and speed up the ordering process.
Industry Implications
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Hospitality Industry — Incorporating new technology like facial recognition and robots to update restaurants with new and innovative features.
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Retail Industry — Utilizing technology like beacons and facial recognition to create personalized experiences for consumers.
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Food Industry — Implementing robotic process automation to streamline food preparation and optimize production efficiency.
