Consumers who rely on technology to automate simple tasks in their daily lives are quickly embracing self-serve business concepts that offer the same level of convenience. Self service wine bars, meal vending machines and do-it-yourself drop off and pick-up parcel stations are just a few of the stations that are replacing conventional staff roles and customer service.
While self-serve stations have the ability to completely replace staff, this concept is rarely used to its full extent. However, a few examples are now emerging to grant the public greater autonomy. For instance, food orders at San Francisco's Eatsa are processed through touchscreen kiosks and customers can retrieve their meals from small cubbyholes as they are prepared. On an even larger scale, Melbourne Airport's newest domestic terminal is a new model for self service innovation.
21 Self-Serve Business Ideas
From Futuristic Postal Offices to Digital Ordering Kiosks:
Laura McQuarrie — Mar 10, 2016 — Business
21
Epicurean Vending Machines
Mormedi 'Button Gourmet' Shop Doles Out Cold Drinks and Hot Food
20
Festive Shipping Kiosks
Crown Estate's Shipping Drop Box Takes Care of Last-Minute Shoppers
19
Futuristic Postal Offices
Canada Post's New Postal Office Has a Self-Serving Shipping Kiosk
18
Staff-less Java Houses
The Vault is a Self-Serve Coffee Shop That Relies On the Honor System
17
Grocery Checkout Apps
Sainsbury's Grocery Shopping App Lets You Skip the Checkout Counter
16
Self-Serve Wine Bars
Tutoni’s Restaurant Features a Self-Serve Bar and Wine Dispensers
15
Hotel Delivery Robots
Savioke's Relay Concept Replaces Traditional Service Staff
14
Multi-Sensory Coffee Dispensers
These Costa Coffee Vending Machines Engage the Five Senses
13
Self-Serve Hospitality Apps
ButlerPad is a Concierge App That Increases Self-Service Options
12
Self-Serve Luggage Stations
India is Unveiling Automated Baggage Counters at Airports
11
Phone-Service Restaurants
Renrenxiang Simplifies Food Ordering by Replacing Waiters with Phones
10
Digital Ordering Kiosks
These McDonald's Menu Boards Let Patrons Place Orders from Their Table
9
On-Demand Concierge Apps
The Bellhop App Functions as a Personal Concierge
8
Post Office Drive-Thrus
The Canada Post Office is Testing a Drive-Thru Store to Pick up Packages
7
Digitized Check-In Kiosks
These Self-Service Hotel Kiosks Replace Concierge Staff
6
Self-Serve Car Washes
The Wash&Drive; Will Cost 12 Million Euro to Develop
5
In-Suite Concierge Apps
Slate is Replacing Hotel Concierges with Its New TV App
4
Pharmacy Photo-Printing Kiosks
These Self-Serve Kiosks Provide a Convenient Way to Print Photos
3
Convenient Baggage Kiosks
Hong Kong International Airport Introduces Self-Service Baggage Stations
2
Sophisticated Self-Service Airports
Melbourne Airport Debuts a High-Tech Self Service Terminal
1
Self-Serve Rebooking Solutions
The Amadeus Ticket Changer Adds Features to Travel Agency Sites
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