In order to make the experience of ordering a drink with self-service machine more of an engaging experience, Costa Coffee designed a multi-sensory coffee machine. This machine is known by the name 'Marlow' and activates all of the five senses.
When approaching the machine, people are able to hear the sounds of a bustling coffee shop and see others enjoying drinks on a 27-inch interactive touchscreen. To deepen the experience before a coffee is served from the machine, Marlow also releases scents that coffee lovers will enjoy.
Rather than being a one-dimensional self-serve coffee machine, this one makes the experience of getting a coffee a treat for all the senses, even before a patron has the chance to receive a cup of hot coffee themselves.
Multi-Sensory Coffee Dispensers
More Stats +/-
Donation Vending Machines
Timeline Reward Apps
On-Demand Coffee Coolers
Smile-Powered Drink Machines
Free 2018 Report & eBook
Get the top 100 trends happening right NOW -- plus a FREE copy of our award-winning book.
Our Research Methodology
This article is one of 350,000 experiments. We use crowd filtering, big data and AI to identify insights.