From virtual customization kiosks that allow consumers to personalize the products they are buying to hybrid sneaker shops that satisfy hungry shoppers, there is a clear shift towards diversified retail. In other words brands are increasingly expanding in-store services to draw consumers in and make sure they stay for longer periods of time.
For many brands, new technology can be a useful way of complementing existing in-store services. For example, Rite Aid's HealthSpot Stations help turn the pharmacy into a virtual clinic where patients can speak to certified physicians. In a similar vein, Staples has been testing 3D printing kiosks to give tech-savvy consumers a new reason to visit its stores.
Of course, not all in-store offerings are designed to complement existing services. In some cases, brands have upgraded their stores with unexpected services such as food outlets simply to improve the in-store experience for the consumer. Some unexpected instances of diversified retail include Topshop's in-store donut kiosks, KNOCK Kitchen & Kicks hybrid bistro-sneaker concept and Family Mart's self-service karaoke booths.
22 Examples of Diversified Retail
From Virtual Customization Kiosks to Hybrid Bistro-Sneaker Shops:
Katherine Pendrill — Feb 16, 2016 — Business
20
Clothing Store Diners
This New Concept Store by Urban Outfitters is a Food Court Eatery
19
Department Store Cafes
Target Unveiled Its New Store Layouts that Incorporate Large In-Store Cafes
18
3D Printing Stations
Staples Teams Up with 3D Systems to Offer 3D-Printing In-Store
17
Pampering Clothing Stores
The Newest Oasis Store Pairs Fashion with Beauty, Food and Beverages
16
In-Store Boutiques
John Lewis' In-Store Shop Highlights Noteworthy Products with Pop-Up Displays
15
Hybrid Bookshop Cafes
This Quaint Istanbul Bookshop Has a Cafe and Swingsets
14
Karaoke Convenience Stores
A One-Off Family Mart Store in Tokyo Will Let Patrons Shop and Sing
13
Hybrid Bistro-Sneaker Shops
KNOCK Kitchen & Kicks Combines a Love of Good Food and Sneakers
12
Telemedicine Kiosks
Rite Aid's HealthSpot Stations Provide Instant Medical Consultations
11
Experiential Surf Shops
This Casual Surf & Skate Shop Features an In-House Coffee Shop
10
VR-Powered Hybrid Retail
The Ted Baker Shoreditch Store Has a Barbershop and VR Technology
9
Denim Repair Boutiques
Nudie Jeans' Denim Shop in NYC Doubles as a Repair Station
8
Temporary eCommerce Storefronts
Australia Post is Trialling eCommerce Pop-Ups at Post Offices
7
Wine Store Bars
'WineStyles' is a Retail Store During the Day and a Tasting Bar at Night
6
In-Store Duty-Free Shops
Japan Duty Free Ginza is an Airport-Style Shop Inside a Department Store
5
In-Store Workout Studios
This Athleta Activewear Shop Boasts a Workout Studio with Free Classes
4
Virtual Customization Kiosks
Foot Locker Introduces an Interactive Shoe Customization Service
3
In-Store Toy Shops
Crate & Barrel is Temporarily Housing a Land of Nod Store-In-Store Shop
2
In-Store Pharmacy Partnerships
The Target Pharmacy Business is Now Operated by CVS
1
Cocktail-Serving Retail Stores
A Target in Chicago is Set to Serve Alcohol In-Store to Shoppers
Related Ideas
Modular Store Concepts
Aldi South Group Introduced a New Store Format
Gen-Z-Targeted Retail Concepts
Urban Outfitters Debuts 'On Rotation' with Nike
Luxury Retail Expansions
Chanel Expands Its Presence at the Yorkdale Shopping Center in Toronto
Spatial AI Shopping Technologies
VusionGroup EdgeSense AI Immerses Shoppers
Automated Retail Concepts
VenHub Smart Stores Use Ai & Robotics to Redefine a Shopping Experience
Interactive AI-Powered Retail Kiosks
Skechers and We Are Social Singapore Launched the Luna Kiosk
Next-Gen Virtual Merch Stores
The Benfica Immersive Store Assists Customers with an AI Concierge
Therapy-Inspired Retail Concepts
Okamura Reimagines Retail Therapy with the Kimochi Kiosk in 2025
Experiential Convenience Stores
FamilyMart Announced IP-Centered Store Experiences in Japan
Shoppable TV Ads
Samsung and Amazon Enable Remote-Based Shopping Directly on TV
Hyper-Personalized AI Shopping Tech
OTB Group Embraces Hyper-Personalization with Google Cloud
Immersive Luxury Cosmetics Pop-Ups
Louis Vuitton Spotlights La Beauté Louis Vuitton
Nutrition-Forward Treat Shop Pop-Ups
Bloom Nutrition Hosted the Very Successful Treat Shoppe
Curated Store Concepts
A New Target Soho Store Opens in New York with Design-First Looks
Renaissance-Inspired Curated Beauty Marketplaces
Rennaï Has Launched an E-Commerce Website
Dynamic Running-Focused Retail Concepts
Nordstrom Debuts Nike Running @ the Corner
Design-Forward Concept Stores
Target SoHo is Immersive, Experiential and Shoppable
Digitally Enhanced Shopping Experiences
The Ray-Ban Boutique Opened at Royalmount Shopping Complex
K-POP Group Retail Pop-Ups
The BLACKPINK Pop-Up Store Features Limited Edition Merchandise
Immersive IP-Themed Stores
MINISO Opens Canada’s Biggest Store at West Edmonton Mall
Immersive K-Beauty Pop-Ups
TIRTIR Brings Jeju Matcha Skincare to NYC with a Sensory Experience
Autonomous Smart Store Installations
VenHub Global and Circa Introduced the VenHub Smart Store
Fandom Culture Retail Experiences
EB Games x Vibrant Marketing Launch an 'EB Trends' Store Concept
Community-First Beauty Hubs
The Immersive Club MAC Retail Concept Features Experiential Zones
Colorful European Retail Experiences
Marimekko Opens Its New Location in Paris
Supermarket Tourism Campaigns
K-Supermarket's Tripadvisor Listings Share a Taste of Food Culture
Bespoke Handbag Services
Kurt Geiger One-of-A-Kind Lets Customers Make a Mini Kensington Their Own
Live Social Shopping Expansions
QVC® Announces New Brands That Will Join Its Roster in 2026
Generative AI Retail Strategies
Kroger & Google Cloud Enhance Growth and Personalization
Gen Z Concept Stores
UO Insiders Insights Informed the UO x Glendale Store Experience
Annual Summer Pop-Ups
Dior’s Lucky Collection Enters Harrods with Starry Retail Experience
Clinical K-Beauty Pop-Ups
Rejuran Debuts Science-Led Skincare Through a Sephora LA Activation
Multicolored Jewelry Stores
Swarovski Launches its Shinsaibashi Location in the Heart of Osaka
High-End Pharmacy Fragrance Boutiques
Boots Fragrance Offers Over 400 Options
Elegantly Subdued Retail Settings
Ann Demeulemeester Opened a New Boutique in Milan
AI Retail Forecasts
Experts Outline how AI will Reshape Commerce By 2026
DTC Physical Retail Expansions
Povison Opens Its First Permanent Store in Los Angeles
Contemporary Luxury Retail Spaces
Casablanca Opens Its Store on Rue Du Faubourg Saint-Honoré
Artistically Expressive Multi-Brand Stores
Sanjay Puri Architects Has Redefined Retail Design
Enhanced Office Retail Experiences
Staples Canada Opens a New Retail Location in Burlington
AI-Powered Product Discovery Tools
The Vitamin Shoppe's Shoppe Advisor Supports In-Store Education
AI Retail Concierge Systems
Puma’s In-Store AI Assistant Offers Multilingual Product Guidance
Closed-Loop Retail Media Networks
Sam’s Club connects ads directly to measurable sales outcomes
Mobile Beauty Pop-Ups
Henkel’s göt2b Debuts a Citywide Mobile Beauty Experience
Innovative Retail Partnership
Best Buy and IKEA U.S. are Partnering for a Strategic Retail Collab
Dedicated Contemporary Fashion Stores
COS Has Debuted a Dedicated Canadian Online Store
AI Retail Experiences
RELEX Solutions Uses AI to Elevate In-Store Customer Journeys
Omnichannel Grocer Experiences
Instacart and Allegiance Retail Services Expand Their Partnership
Compact IKEA Retail Spaces
IKEA Launches Smaller Stores Focused on Quick Visits and Essentials
Slick Monochromatic Retail Boutiques
The Tom Ford Boutique at Yorkdale Shopping Center is Chic
Consumer-Driven Grocery Stores
The Waitrose Home of Food Lovers Concept Store is in Newbury
AI-Assisted Retailer Websites
Lightspeed Showroom Gives Brick-and-Mortar Stores an Online Presence
Residential-Inspired Beauty Stores
The Tom Ford Beauty Brand Opens in the SoHo District
Branded Retail Installations
Urban Outfitters Recently Spotlighted UGG in Its 'On Rotation' Series
Accessible Beauty Consultations
Walmart’s Beauty Experts Offer Personalized In-Store Guidance
Reintroduced New York Boutiques
Longchamp Introduces its La Maison Unique in Manhattan
AI-Enabled Personalized Retail Experiences
Honeywell Implements an AI-Driven Retail System
Curated Discovery Stores
The Shelf Spotlights Emerging Food, Drink and Wellness Brands
Digitally Native Fragrance Stores
The Dossier Flagship Boutique Inspires Discovery & Education
Two-Story Luxury Brand Stores
The Brioni Boutique Exudes Sophistication and Class
Shelf-Less Retail Stores
Goody Goody Liquor Uses Robots and QR Codes to Replace Shelving
Experiential Running Shoe Shops
House of SportsShoes Merges Digital Presence & Physical Experience
Seoul-Specific Personalized Retail Experiences
Monclos Unveiled a Brand Experience Space in Seoul
AI Checkout Kiosks
Retailers Embrace AI Vision To Speed Self-Checkout Lines
Smart Retail Technology Expansions
A2Z Cust2Mate Secures Advertising Agreements with Major Brands
Novel Multi-Brand Retail Experiences
Lightspeed Commerce Debuts Multi-Brand Shopping and Ordering
Subway Station Fashion Takeovers
Reitmans Hosts its Spring 2026 Lower Bay Station Preview
Swiss-Engineered Virtual Presentation Systems
The ShowCase Caters to the Needs of Luxury Brands
Boutique Jewelry Concepts
Rocksbox is Expanding Its Presence in Metropolitan Areas
Multiple Store Delivery Services
Grubhub Multi-Store Ordering Helps Customers Maximize Orders
All-Hours Micro Markets
Healthy Smart Mart is Enticing Entrepreneurs with Its New Model
Cross-Brand Shop-in-Shops
The IKEA in Best By Pilot Shares Inspirational Kitchen & Laundry Setups
Playful Tokyo Pop-Ups
Duomart Introduces a Themed Convenience Experience in Tokyo
Simplicity-Focused Back-To-School Campaigns
Staples Wants to Simplify Back-To-School Shopping
Modern Luxury Retail Concepts
The New BOSS Boutique Opened at Montreal's Royalmount
In-Store Return Kiosks
Save Mart And Amazon Simplify Box Free In Store Returns
Enterprise Retail Technology Upgrades
David's Bridal Introduced a New Enterprise Platform
Sensory Retail Experiences
Claire’s Launches ASMR-Inspired Stores for Gen Alpha Shoppers
Direct-to-Consumer Storefront Debuts
William-Sonoma’s GreenRow Opens a Physical SoHo Store
Community-First NYC Flagships
Telfar’s NYC flagshipTransforms Retail into Gathering Space
Retail Tech Revamps
Claire's Invests in Modern POS and Data Integration
Wellness Shop-in-Shops
Wellness by Ulta Beauty Shares Immersive, Informative Experiences
In-Store Audio Channels
Custom Channels Unveils Unified In-Store Engagement Platform
Nationwide Digital Grocery Experiences
ALDI U.S. Partners with Instacart’s Storefront Pro
Multi-Revenue Fashion Platforms
Rent the Runway expands into resale, ads and cleaning services
Digital Twin Retail Technologies
Hanshow and Microsoft Explore the Store Digital Twin Technology
Autonomous Retail Merchandising Platforms
Retail Express Uses AI to Automate Pricing and Discounts
multi-faceted retail complexes
Crossboundaries blends Digital and Physical Spaces
Localized Retail Media Platforms
Snappy Shopper Launches Connect, a Retail Media Network
Tourist-Friendly Cafe Kiosks
Starbucks Self-Service Kiosks are Debuting in South Korea and Japan
Experiential Clog Stores
The New York City Crocs Icon Concept Centers on Personalization
Compact In-Retail Designs
IKEA Shop-In-Shop Adds Home Planning with Tech in a Compact Space
In-Store Cannabis Retail Technologies
Dutchie's Kiosk Pro is Focused on Convenience and Efficiency
Sustainable Retail Interiors
Sheep Inc London Store Uses Sculptural Displays & Graphic Art
Expanded Tech Marketplaces
Best Buy Unveils a Digital Marketplace with New Possibilities
Boutique Grocery Designs
The Meadow Lane Store Introduces a Refined Retail Concept in Tribeca
Wellness Dining Experiences
CRISP & GREEN Combines Fitness Events With Healthy Meals
3d-Printed Retail Suitcases
The 3d Printed Suitcase Reframes Retail as Human-Centred Experience
Social-First Beauty Retailers
Sally Beauty Joins TikTok Shop
Interactive Beauty Destinations
Superdrug Beauty Playgrounds Inspire Fun & Product Discovery
Expanded Wellness Retail Assortments
Target Added 30% More Wellness Products to Its Shelves
Retail Design Landmarks
D14.2 Concept Store in Oslo Rethinks the Shopping Experience
Branded Smart Retail Hubs
Coca-Cola India Has Developed and Widely Implemented Coke Buddy
Neighborhood Stationery Boutiques
Moleskine Debuts Community-Focused Concept Store In Manhattan
Boutique-Style Fragrance Shops
The Perfume Shop Boutique Stores Offer a Refined Retail Experience
In-Store Creator Commerce
Mac Cosmetics Turns Retail Employees into Live-Streaming Creators
Service-Backed Recommerce Platforms
Commonplace Launches Marketplace With Built-In Delivery
Grocery Store Accessibility Models
Tesco Enhances Its Self-Service Checkout Experience
Clinical Retail Media
PatientPoint Bridges Healthcare and Commerce
University-Focused Retail Environments
Towson University & Follett Higher Education Open a UStore
In-Store Ad Networks
ISM Powers Programmatic Advertising Across Retail Locations
Women-Focused Sports Stores
The Women’s Sports Store Can Be Accessed Digitally in the UK
Measured Retail Expansions
Vessi Launches its Bellevue Store and In-Store Splash Experience
Young Consumer-Focused Store Redesigns
Auntie Anne's Presents a Contemporary Updated Aesthetic
Future-Facing Food Retailer Ranges
The Ocado Future of Food Edit Aisle Spotlights Modern Varieties
South Korean Monotone Shop-In-Shops
juun.j Debuted a Shop-In-Shop at The Hyundai Seoul
Bridal-Focused Retail Concepts
David’s Bridal Seeks to Redefine Bridal Shopping
Executive Innovation Insight Services
Retail Innovation Council And dunnhumby Launch 'RIX'
Multichannel Wayfinding Solutions
TouchSource and Imaginuity Have Collaborated
Luxury Beauty Destinations
A Niche Beauty Destination Offers Premium Services
Managed Retail Connectivity Services
Internet Retailing Introduced ConsumerX Managed Connectivity
AI-Native Store Research
Vusion and Qualcomm Released the AI-Native Store™ White Paper
Hybrid Party Retailers
Staples and Party City combine event supplies with print services in-store
Integrated Grocery Supply
Walmart Expands Direct Milk Processing and Regional Distribution
Syndicated Product Content Systems
Colgate Uses AI to Distribute Content Across Retail Channels
Fulfillment-Only Retail Locations
Walmart Dark Stores are Opening to Fulfill Online Orders
Personalized Greeting Card Kiosks
Expressions Launches the Expressions Gift Card Kiosk
Elevated By-Appointment Shopping Services
Royalmount Montreal Opens a Shopping and Styling Suite
Healthcare Apparel Retail Concepts
Kindthread Opens an Omnichannel Scrub Store
Luxe Concept Retail Spaces
Saint Laurent Rive Droite Opens a Flagship Store in Beijing
Boutique Grocery Makeovers
This Women’s Clothing Boutique is Charming and Thoughtful Design
Innovative Healthcare Delivery Models
OnMed Opens Two New CareStations in Texas Grocery Stores
Australian Designer Pop-Ups
WeWearAustralian Opens its WeWearAustralian Soho Store
Retail Marketing Advancements
Westfield Rise Debuts a Programmatic Targeting Solution For Malls
Balanced Retail Atmosphere
The Capitamall Skyview Reimagines the Mall as an Immersive Urban Street
Purpose-Led Emerging Brands Initiatives
7-Eleven Taps 27 Brands for Its 2026 Brands with Heart™
Multi-Brand Snack Boxes
Bobby’s Expands its Delivery Capabilities with the ‘Brand Box’ Service
Plant-Based Wellness Digital Storefronts
The Sisters of the Valley Debuts a New Digital Storefront
Foodservice Convenience Stores
Hospeco helps c-stores improve hygiene to boost foodservice appeal
Discovery-Led Beauty Zones
Watsons Launches BeautyVerse And Jubilee Wellness Corners