Autonomous grocery stores, immersive metaverse shops and kiosks powered by artificial intelligence are all represented in the February 2022 retail ideas. These retail innovations speak to the current and future needs and desires of customers, who are looking for experiences that are not only contactless but convenience-focused, immersive and entertaining.
Beyond phygital stores, retailers are exploring the future of shopping and the internet with NFT malls and metaverse flagship stores.
Within their stores, retailers are implementing facial recognition age verification technology, robot mannequins that shift in size to represent diverse body types and non-fungible token displays that tap into the future of art and ownership. Notably, Selfridges recently became the first retailer to sell over-the-counter NFT artworks.
- Gen Z
- Gen Alpha
- Millennial (primary audience)
- Gen X (primary audience)
