Pop-Up Contact-Free Cafes

The Blue Bottle Coffee Pop-Up in Shibuya Rethinks the Patron Experience

The Blue Bottle Coffee Pop-Up has been created by the cafe brand in Shibuya, Tokyo as a new take on the classic coffee shop to accommodate life in the new normal. The coffee shop focuses entirely on a contactless experience, which starts off by having the patron place their order via a touchscreen display equipped kiosk. The order is then made available to the person through a locker-style cabinet that will have the corresponding cubicle light up when their order is ready for pickup.

The Blue Bottle Coffee Pop-Up has been designed by the Schema Architectural Plan and highlights wooden components that help the space to have a warm, inviting glow to it that could work to offset the interaction-free experience.

Contactless Cafe
Pop-Up cafes that offer contactless experience to customers through technology and design.
Kiosk Ordering
The integration of kiosks for placing orders in cafes providing quicker service and reducing staff dependency.
Locker-style Pickup
Installing locker-style cabinets in cafes provides an easy and contactless way for customers to receive their orders.

Who This Affects Most

Hospitality
The hospitality industry can explore a fully-automated customer experience, from ordering to pickup, in order to reduce dependency on staff and increase efficiency.
Retail
The retail industry can adopt similar contactless and kiosk-based ordering systems to reduce face-to-face interactions and improve the safety of customers and employees.
Architecture and Design
The architecture and design industry can focus on creating contactless-friendly spaces that prioritize function without sacrificing the overall look and feel of the environment.
SCORE
6.0 out of 10
GENDER
50% Men50% Women
MARKETTop markets: Asia
GENERATION
  • Gen Z
  • Gen Alpha
  • Millennial (primary audience)
  • Gen X (primary audience)
POPULARITY
Popularity 88%
Activity 82%
Freshness 11%