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Personalized Shopping Services

Stitch Fix Freestyle Delivers a Customized Shopping Experience

— January 26, 2022 — Business
Stitch Fix Freestyle gives shoppers access to their very own personalized store where they can discover and instantly purchase items that are thoughtfully curated for them. The customized shopping experience starts with a style quiz that determines an individual's budget, preferences and sizes, and the artificial intelligence stylist suggests 24 ensembles. Over time, the system becomes smarter and better able to understand a user's needs and preferences.

On the platform, shoppers can find a range of brands like Girlfriend Collective, Club Monaco and adidas, and it functions like a hybrid subscription service and smart shopping assistant. The time-saving resource is ideal for customers who want to enjoy a simplified shopping experience and an easy way to refresh their wardrobe. The convenience-focused experience still allows for browsing, but it has the potential to save shoppers from sifting through endless options online.
Trend Themes
1. Personalized Shopping - As more shopping services become available, businesses can use AI to suggest products based on a customer’s previous purchases and online behavior.
2. Smart Shopping Assistants - Integrating AI technology with shopping assistants streamline the process, making it more efficient for customers who still want a human touch.
3. Hybrid Subscription Service - Combining subscription services with tailored shopping experiences can create a more customized product delivery system that simplifies the shopping experience while promoting loyalty.
Industry Implications
1. Fashion - Retailers can benefit from integrating personalized shopping technology into their e-commerce platform, leading to faster sales and boosted customer satisfaction.
2. Retail - Retailers can use personalized shopping to establish a competitive advantage, by offering one-of-a-kind shopping experiences that keep them ahead of the curve.
3. E-commerce - As e-commerce continues to boom, personalized shopping services and smart shopping assistants will become paramount to not only keeping up with the competition, but staying ahead of it.
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