Trend cluster
Category

Gamified
Upgrade

Waiting is transformed when consumers are given game-driven incentives.

Sci-Fi Supermarket DisplaysPop-Up Poker RestaurantsRush Hour-Avoiding IncentivesGamified Waiting Room AppsWorkout Bus Shelters

What's Happening

What is the Gamified Upgrade trend?

Gamified Upgrade: Innovative gaming apps serve to revolutionize services for which individuals must wait by injecting the experience with a gamified element often linked to real-time rewards such as line-skipping. Whether through augmented technology or addictive flash games, such activities provide consumers with the chance to win an upgrade while adding value to what might otherwise be an unpleasant experience.

Evidence

Examples of the Gamified Upgrade trend

Sci-Fi Supermarket Displays
CategoryMarketing

Sci-Fi Supermarket Displays

Carrefour Challenges Star Wars Fans to 'Shop with the Force'

The use of gesture-based shopping and gamified experiences in Carrefour's supermarket display opens up opportunities for retailers to create more interactive and engaging shopping…

Pop-Up Poker Restaurants
CategoryMarketing

Pop-Up Poker Restaurants

This Unique Pop Up Restaurant Has Diners Pay with Texas Hold-Em

Incorporating interactive elements into restaurants and dining experiences to attract customers and create memorable experiences.

Rush Hour-Avoiding Incentives
CategoryAutos

Rush Hour-Avoiding Incentives

The Cash Rewards Program Encourages Folks to Avoid the Morning Rush

The transportation industry can implement cash rewards programs to encourage off-peak travel and reduce congestion.

Gamified Waiting Room Apps
CategoryTech

Gamified Waiting Room Apps

NEMO Makes Waiting in a Hospital or Dentist's Office Interactive

Hospitals, clinics, and medical offices can utilize waiting room apps to improve patient experiences and streamline operations.

Workout Bus Shelters
CategoryLifestyle

Workout Bus Shelters

Lucozade Turned a Bus Stop Shelter into an Active 'Wait Training' Station

Opportunity for fitness companies to partner with public transportation agencies to promote physical activity in urban areas.

Educational Waiting Room Displays
CategoryLifestyle

Educational Waiting Room Displays

This Technology is Meant to Improve Doctor-Patient Relationships

There is an opportunity for healthcare technology companies to develop innovative waiting room displays and educational tablets that improve the patient experience.

Anxiety-Alleviating Hospital Apps
CategoryTech

Anxiety-Alleviating Hospital Apps

The UnMonsters App Helps Pediatric Patients Stay Calm

The healthcare technology industry can benefit from developing innovative apps that improve patient experiences and outcomes.

Workshop question

What is a way you can spark consumer engagement by injecting fun into the mundane?

Trend themes

Themes within the Gamified Upgrade trend

Three behaviours holding the trend together
01

Gamification of Waiting

Applying game elements to traditionally unpleasant experiences for creating engagement and adding value.

02

Incentivization

Using incentives to encourage desired behavior, such as decreasing rush hour congestion or adopting healthier habits.

03

Healthcare Innovation

Introducing digital tools and games for decreasing anxiety and discomfort related to healthcare and offering relevant information and education to patients.

Industry implications

What the Gamified Upgrade trend means for industry

Where the trend changes the playbook
For

Food and Beverage Industry

Opportunities for innovation by applying gamified elements. Luring new customers and expanding customer base with unique and rewarding experiences.

For

Transportation Industry

Opportunities for offering incentives to users to decrease rush-hour congestion or help riders with a better travel experience.

For

Healthcare Industry

Opportunities for digital innovation to introduce more personalized and engaging experiences that alleviate patient anxieties.

Trend signals

Trend signals for Gamified Upgrade

Trend score 3.2 out of 10, from popularity 53%, activity 36%, freshness 8%.

Popularity53%
Activity36%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer
Market
North America
Europe
Asia-Pacific