Trend cluster
Category

Experiential
Pay

Enhancing user experiences, interactive payments add allure to everyday routine.

Computerized Payment CardsFare Payment RingsMobile Peer-to-Peer PaymentsSmiling Payment SystemsAR Shopping Experiences

Trend

What is the Experiential Pay trend?

Experiential Pay: As competition among retailers advances, interior aesthetics and product design just isn’t enough to gain consumer recognition, prompting a turn towards more engaging in-store experiences. Providing excitement without sacrificing productivity, retailers are turning to interactive payment options that encourage greater user involvement, enhancing routine credit transactions with heightened, individual touches. This illustrates a move towards more intimate, yet efficient methods of consumer interaction.

Trend themes

Themes within the Experiential Pay trend

Three behaviours holding the trend together
01

Experiential Payments

As retailers compete, more engaging in-store experiences can enhance routine credit transactions with unique, individual touches.

02

Biometric Authentication

Facial recognition software can be used to pay without the use of cash, credit cards, or even smartphone apps, providing an innovative, secure payment method.

03

AR Shopping

The use of smart glasses and photorealistic overlays create an augmented reality shopping experience, providing shoppers with digital renderings of products and secure, streamlined transactions.

Industry implications

What the Experiential Pay trend means for industry

Where the trend changes the playbook
For

Retail

Retailers can enhance the shopping experience with experiential payments and AR shopping, increasing consumer engagement.

For

Banking and Payment Systems

Innovations such as biometric authentication and computerized payment cards offer consumers secure ways to make transactions with their financial accounts.

For

Mobile Technology

Peer-to-peer payments through a smartphone keyboard extension offer millennial consumers a more efficient and socially integrated means of dealing with personal finances.

Trend signals

Trend signals for Experiential Pay

Trend score 4.2 out of 10, from popularity 75%, activity 42%, freshness 8%.

Popularity75%
Activity42%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Experiential Pay trend

7 featured examples from Jul 24, 2013 to Nov 15, 2017
Computerized Payment Cards
CategoryUnique

Computerized Payment Cards

'Da Vinci Choice' is a Card with a Built-In Keyboard and Screen

The innovative features of Da Vinci Choice have the potential to disrupt the banking industry by offering enhanced payment solutions.

Fare Payment Rings
CategoryWorld

Fare Payment Rings

The Moscow Metro is Introducing the PayRing as an Alternate Payment Method

The transit industry can leverage innovative fare payment options to meet the growing demand for more efficient and convenient services.

Mobile Peer-to-Peer Payments
CategoryTech

Mobile Peer-to-Peer Payments

Paykey Lets You Transfer Money Through Your Phone's Keyboard

Paykey's keyboard extension disrupts traditional banking by offering a seamless social banking platform for peer-to-peer payments.

Smiling Payment Systems
CategoryBusiness

Smiling Payment Systems

Alipay Uses Smile to Pay to Let KFC China Customers Pay With Smiles

Adoption of smile-based payment systems can provide an innovative and seamless payment experience for retail customers, enhancing convenience and security.

AR Shopping Experiences
CategoryBusiness

AR Shopping Experiences

Mastercard's AR Experience Lets Customers Scan Their Eyes to Pay

Retail industries can integrate AR technology and eye-scanning payment authentication to provide their customers with an unforgettable shopping experience and stay ahead of their…

Biometric Buying Systems
CategoryBusiness

Biometric Buying Systems

This New Payment System Lets You Buy Things with Your Face

The retail industry can benefit from implementing facial recognition payment systems to improve checkout processes and enhance customer experience.

Binge-Encouraging Coffee Apps
CategoryTech

Binge-Encouraging Coffee Apps

The CUPS App Helps Get Coffee Drinkers a Coffee Discount at Cafes

The CUPS app is specifically designed for coffee drinkers and cafes, providing a disruptive innovation opportunity for the coffee industry.