Trend cluster
Category

Drive-Thru
Novelty

Brands use the drive-thru experience as a stage for publicity stunts.

Organic Drive-Thru EateriesRenovated Retro Drive-ThrusDrive-Thru Video ScreensFloating Fast Food BargesUndead Brand Logos

Trend

What is the Drive-Thru Novelty trend?

Drive-Thru Novelty: Quick service restaurant chains looking to re-position the drive-thru experience in an exciting way are using the service as a setting for promotional campaigns. From renovated retro spaces to waterborne interpretations that can be visited by boat, brands are proving that there are aspects of the fast food experience that are still ripe for innovation.

Trend themes

Themes within the Drive-Thru Novelty trend

Three behaviours holding the trend together
01

Innovative Drive-Thru Experiences

Brands are using drive-thrus as a setting for promotional campaigns, creating spooky Halloween logos, renovated retro spaces, and healthy organic menus.

02

Interactive Drive-Thru Technology

Drive-thru video screens with interactive communication are being used to improve personal connections between customers and baristas.

03

Unconventional Dining

Brands are using unconventional dining experiences such as floating barges to engage customers and create memorable experiences.

Industry implications

What the Drive-Thru Novelty trend means for industry

Where the trend changes the playbook
For

Fast Food Industry

Fast food brands can use drive-thrus to create innovative and engaging dining experiences and improve personal connections with customers.

For

Technology Industry

Companies can use interactive video communication technology to improve customer experience in a variety of industries, including fast food drive-thrus.

For

Tourism Industry

Unconventional dining experiences such as floating barges can be used to attract tourists and create memorable experiences.

Workshop question

How could you spice up the delivery or display of your product?

Trend signals

Trend signals for Drive-Thru Novelty

Trend score 3.6 out of 10, from popularity 55%, activity 44%, freshness 8%.

Popularity55%
Activity44%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe

Evidence

Examples of the Drive-Thru Novelty trend

6 featured examples from May 28, 2013 to Oct 22, 2015