Trend cluster
Category

Custom
Acquisition

Personalization is brought back into stores to offer creative consumer input.

Interactive Travel AgenciesBarista-Replacing Vending MachinesInteractive Tech RetailExperiential Electronic Shops3D Printing Vending Machines

Trend

What is the Custom Acquisition trend?

Custom Acquisition: While a reliance on social media has resulted in numerous digitized activities, a need for more tangible alternatives prompts consumers to turn to in-store customization tactics. Enhancing interaction, retailers are providing in-store services that allow buyers to alter products as they please.

Trend themes

Themes within the Custom Acquisition trend

Three behaviours holding the trend together
01

In-store customization

The trend of in-store customization is being driven by a need for more tangible alternatives and is enhancing interaction between retailers and buyers.

02

Personalization

Consumers are demanding more personalized experiences across industries, creating a need for brands to offer customized products and services.

03

Experiential retail

Experiential retail stores provide immersive and hands-on experiences for customers, allowing them to interact with products and technologies before making purchases.

Industry implications

What the Custom Acquisition trend means for industry

Where the trend changes the playbook
For

Technology

The technology industry can benefit from the trend of in-store customization by offering personalized gadgets and devices in brick and mortar locations.

For

Fashion

Customizable clothing shops are disrupting the fashion industry by offering consumers the opportunity to design their own clothing and accessories.

For

Retail

Experiential retail stores can benefit the retail industry as they provide customers with an interactive and personalized shopping experience.

Trend signals

Trend signals for Custom Acquisition

Trend score 5.7 out of 10, from popularity 83%, activity 80%, freshness 8%.

Popularity83%
Activity80%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific

Evidence

Examples of the Custom Acquisition trend

9 featured examples from Mar 11, 2013 to Nov 5, 2015
Interactive Travel Agencies
CategoryWorld

Interactive Travel Agencies

The Addin Store Has Tourism Displays That Customize to Dream Vacations

Travel agencies can implement interactive displays and personalized planning tools to help differentiate their services and stand out in a crowded market.

Barista-Replacing Vending Machines
CategoryTech

Barista-Replacing Vending Machines

Briggo’s Coffee-Bots Replaces the Human Touch

The coffee industry can leverage robot baristas to enhance efficiency, increase consistency, and create new customer experiences.

Interactive Tech Retail
CategoryTech

Interactive Tech Retail

The Intel Ultra Store is an Immersive Retail Experience in Beijing

Tech retailers can create immersive retail spaces for the launch of new products, providing an alternative experience and attracting customers.

Experiential Electronic Shops
CategoryTech

Experiential Electronic Shops

Motorola's 'Moto' Store is the Brand's First Brick and Mortar Shop

Consumer electronics brands can create experiential retail locations that allow customers to directly engage with and customize their products, creating a memorable and personaliz…

3D Printing Vending Machines
CategoryUnique

3D Printing Vending Machines

Customized 3D Printing is in Vending Machine Form Thanks to Dreambox

Dreambox’s vending machine technology for 3D printing presents an innovative approach for retail industry to personalize products and expand product ranges.

Personalized Winter Parkas
CategoryFashion

Personalized Winter Parkas

This Store Allows Customers to Create a Custom Winter Jacket

The customization trend in winter jackets opens up opportunities for innovative companies in the apparel manufacturing industry.

Customizable Fragrance Studios
CategoryFashion

Customizable Fragrance Studios

This Retailer Lets Consumers Personalize the Perfect Scent

The beauty and fragrance industry can incorporate customizable fragrance studios to offer consumers a personalized and exclusive scent experience.

Custom Denim Shops
CategoryFashion

Custom Denim Shops

Build-Your-Own Jean Collection with the G-Star Raw Atelier

Disruptive innovation opportunity: Integrate technology such as virtual fittings and body scanning to enhance the customization experience for customers.

Consumer-Made Phone Plans
CategoryBusiness

Consumer-Made Phone Plans

This 'Sure' Store Lets Consumers Build Phone Plans on Huge Touch Screens

The telecommunications industry can utilize consumer personalization to create customized phone plans and better meet the diverse needs of their customers.