Big Data Concierge

Hospitality brands streamline service with algorithm-based recommendations

Implications - As peer-to-peer services continue to democratize accommodation options for consumers, many established hospitality brands are emerging with digitized concierge services that deliver personalization without compromising efficiency. Enhancing the experience of both check-in and the stay overall, such data-informed systems suggest that a large opportunity exists for brands to provide added value through streamlined service in order to remain competitive with cost-efficient contemporary alternatives.
SCORE 4.3
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74,446 Total Clicks
Feb 16 - May 17
This Year and Mild
TechWorldHip HotelsTravelLuxury
Featured Examples
Big Data Travel Platforms - 'Wayblazer' Uses IBM Watson as an Intelligent Concierge
SCORE 4.4
Average 1,131 Clicks Pub: Feb 22, 16
Big Data Travel Platforms
'Wayblazer' Uses IBM Watson as an Intelligent Concierge
Wayblazer is a next-generation travel platform that’s powered by IBM Watson. Unlike many other travel platforms that require more work from the end user, this one uses big data to offer... [More]
Digitized Check-In Kiosks - These Self-Service Hotel Kiosks Replace Concierge Staff
SCORE 3
Mild 5,297 Clicks Pub: Mar 8, 16
Digitized Check-In Kiosks
These Self-Service Hotel Kiosks Replace Concierge Staff
UK-based hospitality chain Village Hotels recently introduced its self-service hotel kiosks that are powered by cloud-based management system hetras. The new partnership means that Village Hotels... [More]
Curated Travel Apps - The Olio City App Recommends Spots Based On Your Likes and Dislikes
SCORE 3
Mild 452 Clicks Pub: Sep 29, 16
Curated Travel Apps
The Olio City App Recommends Spots Based On Your Likes and Dislikes
Olio City is the name of an innovative new urban travel app, developed by former Major League Baseball executive Ellen Prinzi, that is designed to make it easier than ever for you to find suitable... [More]
Guide-Locating Travel Apps - 'Zeeno' Connects Users with Personal Travel Guides That are Compatible
SCORE 4.1
Average 259 Clicks Pub: Nov 29, 16
Guide-Locating Travel Apps
'Zeeno' Connects Users with Personal Travel Guides That are Compatible
Getting a personal travel guide is a great way to move beyond doing the traditional tourist schedule, and ‘Zeeno’ is a versatile app that enables finding the perfect one to be simple. &#... [More]
In-Suite Concierge Apps - Slate is Replacing Hotel Concierges with Its New TV App
SCORE 3
Mild 453 Clicks Pub: Mar 9, 16
In-Suite Concierge Apps
Slate is Replacing Hotel Concierges with Its New TV App
Hotel concierges are usually just a phone call away, but Slate is looking to make hospitality of the future brighter by introducing the Slate Concierge app. Slate Concierge is an in-room service... [More]
Local Travel Insider Apps - 'Insiders4U' is a New Travel App to Connect with Local Insiders
SCORE 4.5
This Year and Average 307 Clicks Pub: May 16, 17
Local Travel Insider Apps
'Insiders4U' is a New Travel App to Connect with Local Insiders
‘Insiders4U’ is a new travel app that enables travelers to connect with local insiders to get information on where are the must-see sights and what to do during their time in a given... [More]
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