As online shopping continues to disrupt the traditional retail model, the October 2019 retail trends reveal that many brands are finding new ways to make their brick-and-mortar stores work.
Pioneered by brands like Amazon, cashier-less stores are becoming a more frequent sight in some urban areas. For instance, the Dutch supermarket giant Albert Heijn recently opened up a completely unstaffed mini supermarket that allows shoppers to gain access by using their bank card.
As the October 2019 retail trends highlight, Starbucks has also made a move to go cashier-less, but in a very different way. Starbucks recently opened a pick-up-only store in Manhattan for mobile app users. Though the new store does have staff, these staff are solely dedicated to making drinks, which provides a speedier and more efficient experience for customers.
- Gen Z
- Gen Alpha
- Millennial (primary audience)
- Gen X (primary audience)
