Trend cluster
Category

Responsive
Retail

Beacon technology is creating a more interactive, streamlined retail experience.

Wearable Adhesive BeaconsBeacon-Powered Retail PlatformsAutomotive Sales BeaconsRetail-Based Airport BeaconsImmersive Retail Beacons

Trend

What is the Responsive Retail trend?

Responsive Retail: Beacon technology, a responsive innovation creeping its way into the mainstream, is changing the possibilities and capabilities of retail. Able to automate and even customize the shopping experience, this shift will appeal to the tech-savvy consumer looking to streamline everyday tasks. By creating a more straightforward and intuitive shopping experience, brands that adopt this technology will likely lead in terms of attracting consumers who strongly value efficiency over personal connection in their busy lives.

Trend themes

Themes within the Responsive Retail trend

Three behaviours holding the trend together
01

Beacon Technology

The adoption of beacon technology is changing the possibilities and capabilities of retail, revolutionizing the way people get around crowded places and improving customer engagement and personalization opportunities.

02

Indoor Positioning Broadcasting Devices

Indoor positioning broadcasting devices are becoming popular tools that offer a new level of location tracking to any mobile app through smart Bluetooth devices.

03

Smartphone Integration

Enhanced smartphone integration with physical locations is being sought by retailers and companies to improve sales and engagement with customers.

Industry implications

What the Responsive Retail trend means for industry

Where the trend changes the playbook
For

Retail Industry

Retailers are adopting beacon technology to automate and customize the shopping experience of consumers with enhanced mobile engagement.

For

Transportation Industry

Beacon-based technology is being implemented in airports to improve customer experience and move passengers through each checkpoint.

For

Automotive Industry

Automotive dealers are using beacon technology to revamp their retail sales strategy and create enhanced personalization opportunities for their customers.

Trend signals

Trend signals for Responsive Retail

Trend score 4.4 out of 10, from popularity 66%, activity 56%, freshness 8%.

Popularity66%
Activity56%
Freshness8%
Audience
70%Men
30%Women
  • Gen Alpha (not a primary audience)
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Asia-Pacific