Travelers turn to crowdsourced activities to become part of shared experiences
Implications - Using social platforms for more than mere recommendations, travelers are turning to crowdsourced tourist activities to become part of shared experiences. Knowingly participating in activities that others have praised, travelers are able to add a sense of communal interaction to their experience, allowing consumers to stay connected without the need for face-to-face interaction.
Trend Themes
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Crowdsourced Tourist Activities — Using social platforms for more than mere recommendations, allows consumers to stay connected without the need for face-to-face interaction.
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Interactive Crowdsourced Apps — Encouraging people to slow down and escape from being constantly connected while finding the quietest parts of their city or getting travel tips from locals.
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Crowdsourced Chat Assistance — Utilizing consumer feedback to educate the site's visitors on the cruising experience and encourage an online dialogue among potential customers and representatives.
Industry Implications
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Travel and Tourism — Using crowdsourced data to offer new and interactive tourist experiences and offering chat services to help customers plan their travels.
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Technology — Creating interactive crowdsourced apps that encourage people to slow down and find hidden gems in their city, using the power of social media to connect people around the world.
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Customer Service — Using crowdsourced chat services to engage customers online, offering direct representative assistance and education to better prepare customers for their purchase consideration process.
5 Featured, 45 Examples:
332,823 Total Clicks
Date Range:
Oct 13 — Sep 14
Trending:
Mild
Consumer Insight Topics:
