Trend cluster
Category

Customized
Connectivity

Service providers offer users creative ways to personalize usage.

Digital Customer Loyalty PlatformsConsumer-Generated Content PlatformsCustomizable OS SmartphonesConsumer-Made Phone Plans

Trend

What is the Customized Connectivity trend?

Customized Connectivity: Going beyond speed and accessibility, telecom providers are turning to more customized tactics to make user experiences more tailored. Offering platforms and data plans that allow consumers to adjust and adapt content to their liking, services are using personalized platforms to not only heighten engagement, but give users a greater sense of control.

Trend themes

Themes within the Customized Connectivity trend

Three behaviours holding the trend together
01

Customization of Products/Services

Business professionals can identify disruptive innovation opportunities in offering personalized platforms to tailor user experiences.

02

Digital Loyalty Platforms

Business professionals can explore the opportunities offered by customer-facing tablets that allow customers to use a free digital loyalty solution at participating locations.

03

Consumer-Generated Content Platforms

Business professionals can tap into and aggregate user-created content all over social media into a highly visual gallery giving marketers the tools to highlight the most dynamic ones.

Industry implications

What the Customized Connectivity trend means for industry

Where the trend changes the playbook
For

Telecommunications

Business professionals in the telecommunications industry can turn to customized tactics to offer tailored experiences to consumers.

For

Digital Marketing

Business professionals in the digital marketing industry can explore digital loyalty and consumer-generated content platforms to build brand loyalty and tap into mobile social marketing.

For

Mobile Devices Industry

Business professionals in the mobile devices industry can offer customizable phone plans and digital loyalty solutions to tap into the unique needs of individual consumers.

Trend signals

Trend signals for Customized Connectivity

Trend score 4.0 out of 10, from popularity 67%, activity 46%, freshness 8%.

Popularity67%
Activity46%
Freshness8%
Audience
50%Men
50%Women
  • Gen Alpha
  • Gen Z
  • Millennial
  • Gen X
  • Boomer (not a primary audience)
Market
North America
Europe
Asia-Pacific